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COVID-19 Advisory Notice

Covid-19 Notice

We are operating and committed to providing you with the 1-on-1 live customer support that you deserve during this challenging and difficult time. We are working tirelessly with our suppliers to provide you with the products to keep you and your home as comfortable and safe as possible. A few things we wanted you to know. 

  • All orders placed will be processed¬†with our vendors on the same day. They are shipped as quickly as possible.
    • Products are shipped manufacturer direct and may experience longer fulfillment¬†times due to continued supply chain delays¬†and limited¬†staff.
    • Some of our most affected vendors/products include:
      • Brunswick (select items)
      • RAM Game Room
      • Imperial (select accessories)
      • Valley-Dynamo (select items)
    • Lead times are estimates. While we try our best to provide updates, they are only as good as information relayed from our vendors. Please excuse any inaccuracies during the pandemic as estimates may change due to factors beyond our control.
    • If there is any hesitation with lead time, please contact us prior to purchase and we will validate the current estimate.
  • We still promise to offer the 5 star service we're known for.
  • If you call us or chat, you will speak with a live person.
  • If you call outside of business hours or during high call volume periods we ask that you leave a message and you will receive a call back as soon as possible.¬†
    Our top priority is and always will be our team, the communities we serve and of course, YOU.

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