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Osaki Japan 4S Premium Massage Chair

$5,999.00 $9,999.00

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Osaki Authorized Dealer - Game Room Shop

**WE WILL NOT BE BEAT ON PRICE - CONTACT US TODAY** 

 

The Osaki Japan Premium 4S Massage Chair is the pinnacle of design, technology, and therapy. With 25 Automatic Programs and many customizing adjustments to soothe anyone and almost any therapeutic need. The 4D massage rollers will ensure a humanistic massage while the double sensing body scan will customize the massage program to your body. Heat Therapy, Stretch Features, 34 Airbag compression massage, and more will send you into relaxation bliss and soothe all of your daily tensions.

Features:

  • 4D Massage
  • 12 Stages of Strength Adjustment
  • Double Sensors for Shoulder
  • Double Heater
  • 41 types of kneading
  • Stretch Massage
  • Triple mode air system
  • 21 types auto course
  • 30 min VIP course
  • Touch screen controller 

The Osaki Pro has taken the art of massage to new heights, implementing 4D technology along with other incredible new and innovative features. The Osaki Pro 4S chair is a product of Japan and is Osaki’s marquis product in the massage chair line up. Come and experience the Osaki difference!

Superior 4D Massage Technology - Computer Body Scan

The advanced 2 ball massage head system moves on a vertical, horizontal and front and back plain. Before the start of every massage, the chair will accurately map the users back, analyzing the contours of back muscles and spine. This will ensure a more consistent massage pressure throughout the session, so that no area of back is neglected.

Osaki has taken it a step forward, by adding a 4th dimension to its massage technology. Collaborating with professional massage therapists throughout Japan, Osaki has added speed variation to each style of massage. Much like the time test traditions of Japanese massage, the hands of the masseuse would slow down, accelerate or even pause to hold in particular areas. The Osaki Pro JP-4S is the most life like massage chair we have to offer.


osaki japan premium 4s massage chairOsaki, japan massage chairs, Premium 4S

Upper Shoulder Massage - Roller Extension

The 2 ball roller head system can retract and extend to about 5 inches, allowing to hit areas most typical chairs can’t reach. A common area where tensions and stress builds up is the upper part of the shoulders (upper Trapezius Muscle) which is connected to the back of the head through the neck. The rollers heads of this device will extend out to its maximum length above the shoulders and then firmly press down stretching the muscles.

Osaki, japan massage chairs, Premium 4SOsaki, japan massage chairs, Premium 4S

Full Body Air Massage

Osaki has re-engineered it air massage technology, reducing the total airbags but increasing the surface area coverage. This reduces the stress on the air pump and valves, ultimately extending the longevity and dependability of this component.


Outer Shoulder Massager

Located on the upper sides of the backrest, there are 2 airbag massagers on each side. As the air bags inflate it will compress the shoulder inwards. The shoulder airbags may also inflate to hold you in place as the back rollers apply a soothing massage.

Hand & Arm Massager

As you insert your arms into the unique butterfly design, it will position the palm of the hands vertically. Simultaneously the hands and forearms will be massaged as the air bag inflates. The tapered design will contour the arms for an even massage.

Osaki, japan massage chairs, Premium 4S
Hip Massage

Along the sides of the seat base are airbags on each side. As they inflate it will squeeze the hips. 


Foot & Calve Massage

The calve massage is curved on the outer walls so that it will wrap around the calves as it inflates. There are also airbags on the back of the calves for a more complete massage.
The feet are massaged by airbags which are lined the along the sides, pressing the feet down to the base of the foot massager.
 

Heated Backrest & Feet

The backrest with 2 heating pads, both located on the both sides of the lumbar area. The mild infrared heat complements the effectiveness of the roller head massage.
Located at the bottoms of the feet, the heat application is also mild which helps loosen the muscles and tissue along the arches.
 
 

Easy to Use Touch Screen Remote

Osaki Pro JP 4S has truly simplified the remote without losing any of the functions and controllability. Through the touch screen everything can be operated with a touch of a finger.

• 5 levels of air massage intensity. The air intensity can be individually set to your preference for 4 separate zones (the shoulders, arms, hips and feet).
• The back roller intensity can be set to 7 to 12 different intensity levels depending on the program.
• Create your own preset program using the memory storage capability. Select your favorite massage combination, put into memory so that the next time simply press a single button to start where you left off.
• Select from 21 different preset massage programs
• Control the manual operations and select from 41 different massage types

The recline functions can be controlled from the key pad below.
 

Osaki, japan massage chairs, Premium 4SOsaki, japan massage chairs, Premium 4S

Automatic Leg Extension

The Osaki Pro Japan 4S massage chair is built with a fully automatic leg ottoman. The leg rest can be raised, lowered, extended or retracted using the center control panel of the remote. This will allow for a variety different users to enjoy a custom fitted massage. The chair can fit a person up to 6’3” with a maximum weight of 250lbs.
 

Auto Recline

The positioning of the recline and leg rest is fully automatic and can be adjusted by the using the remote. The chair can recline to almost a complete flatbed position.
 

Highly Advanced Back Massage System

The signature feature of this chair is the highly advanced massage technology. The scanning system is the most accurate which translate into a very precise and effective massage. The massaging system breaks down the massage regions to 3 parts (lower, mid, and upper back). The chair will deliver a different massage style to each region. The same massage application is not the best for each area. The computer system will even map out where your shoulder blades run and run a very unique massage along the blades of the shoulder.
There are variety of massage functions and programs to select from:
 

Osaki, japan massage chairs, Premium 4SOsaki, japan massage chairs, Premium 4SOsaki, japan massage chairs, Premium 4S

Specifications

 

 


 

Orders are processed the same day they are received. Standard orders typically ship within 1-7 business days. Made-to-order items and custom orders may take 2-4 weeks to ship, depending on the manufacturer. Lead and delivery times vary by manufacturer. Any delivery time frames listed are just estimates and not guaranteed.

Most large items and game room tables – including but not limited to billiards, shuffleboards, table tennis, foosball, bubble hockey, and poker tables – ship freight. You will need to be at the delivery address when the driver arrives to accept the package and inspect it for damage.

Pick a Delivery Method

By ordering from Game Room Shop and selecting any of the delivery methods below, you are acknowledging that the product is able to fit through your doorways. If the product arrives and is too large to maneuver inside, any fees associated with returning it are your responsibility

Free Curbside Delivery: $0 (for a limited time) 

We currently offer free curbside delivery on most freight orders. Like it sounds, the delivery driver will pull up to the curb outside. It is up to you to remove the item from the truck yourself. The driver is not required to help remove the item himself. He may choose to (or not) at his own discretion. We strongly recommend Liftgate Service and having a second pair of hands to help you. You may select this option at checkout.

Note: If you are unable to remove the item from the truck, storage fees and/or return shipping fees may be incurred at your expense. 

Curbside Liftgate Delivery: $89

You may order liftgate service at the time of purchase or after by clicking here. The driver will remove the item from the truck for you and place it on the curb. It is your responsibility to then move the item inside. We recommend having a dolly and a friend to help.

Front Door/Garage Delivery: $174

The driver will remove the item from the truck and place it by your front door or in your garage. It is your responsibility to then move the item inside. 

White Glove Delivery: $500+ 

With this service, the driver will remove the item from the truck and bring it inside to the specific room of your choice. If the delivery address is difficult to access, if there is more than one flight of stairs, or if another obstacle presents itself, additional charges may apply. 

Note: White Glove Delivery may/may not include set up. This depends on the item purchased. Please contact us for a quote.

Schedule Delivery Date

As soon as you place your order, we'll send you an order-confirmation e-mail. It is your responsibility to review that e-mail and make sure everything is correct. Especially check item, billing, shipping, delivery, and contact information. 

You will also receive a reminder to add liftgate service to your order. If you have already selected liftgate service or if the item you purchased is not shipping via freight, you may ignore that prompt. If you would like to add liftgate service at that time – we highly recommend that you do – please let us know immediately. 

Once your order leaves the warehouse, you will receive an e-mail with all relevant tracking information. 

The freight carrier will then contact you via the phone number you provided at the time of your purchase to schedule a desired delivery date and time window. 

Additional charges may apply if the delivery location is determined to be inaccessible or difficult to access for the large freight truck. We recommend you discuss any foreseen obstacles with the freight company ahead of delivery. 

Should an issue arise, we will do our best to help you resolve it. But please note that any delays or mishaps during the shipping progress are outside the purview of Game Room Shop

Inspect Before Accept 

Do not sign for delivery until you have given a thorough visual inspection of the package. If the box has holes or tears, take a photo and note it on the bill when you sign. 

The driver MUST note any damage on the "bill of lading" before you sign for it. Otherwise, there is no proof that the damage occurred during shipping and the freight company is released from all responsibility. 

If you notice damage to the item after you open the box, contact us at 240-244-6642.

 

Delivery

It is vital that someone is present to inspect the order for damage or missing parts BEFORE CONFIRMING DELIVERY WITH THE DRIVER. Confirm packageis in good condition upon arrival and that the number of boxes on the delivery bill match the number of boxes you received. If you notice any damages or suspect the item within the delivery box may be damaged, note this on the delivery receipt. Otherwise, insurance cannot be filed and refunds/replacements cannot be made.

If you sign the delivery receipt and later notice damage to the package or item itself, you will no longer have any recourse for replacement or refunds. In the unlikely event for damage during delivery, please follow the following steps to to protect yourself:

If your order arrives damaged or incomplete, follow these exact instructions:

1) REFUSE DELIVERY.
2) Note any damage (rips, holes, crushed cardboard) to the package on the delivery bill.
3) Note any missing items.
4) Take photographs of all sides of the box as proof of damage.
5) Send the photos to support@gameroomshop.com so we can process an insurance claim/replacement.

If delivery is refused for any reason other than damage, you will be liable for all true freight costs (to and from the delivery address) and a 25% restocking fee.

If the box/package looks OK but you feel the item within may be damaged, follow these exact instructions:

1) Note "possible concealed damage" on the delivery bill.
2) ACCEPT DELIVERY.
3) Inspect your item upon unpackaging.
4) If it is indeed damaged, take pictures of the box (all sides) and the item itself. (Insurance/manufacturers require photographs of both the box and the product.)
Do not dispose of the damaged item until the manufacturer or Game Room Shop provides further instructions.
5) DO NOT THROW THE BOX AWAY. (The original box and packaging must be returned in order to process a refund or a replacement order. No exceptions will be made.)
6) Report damage to support@gameroomushop.com within five calendar days of delivery. 

Returns

Your satisfaction is our top priority. We sell only the finest-quality products from reputable manufacturers, so we rarely have problems. But if your item is damaged or defective in some way, we'll make sure you're taken care of.

Most of our products are backed by a manufacturer's warranty. If your item has a defect, please contact the manufacturer as instructed in the paperwork that came with the product. If you need help contacting the manufacturer, feel free to contact us.

If your product was damaged during shipping, contact us and we'll help you get the replacement parts you need or arrange for total replacement of the product at no cost to you. Depending on the manufacturer of your game room item purchased, returns may not be available.

We want you to be completely satisfied with your order. As such, we are happy to cancel or adjust any order before it ships or enters production at no cost to you. Please read our policy for all cancellation and return scenarios.

We recommend that you familiarize yourself with our STORE POLICIES before delivery of your order.

If you have any questions about shipping, delivery, or anything related to your order, please don’t hesitate to contact us!

We constantly compare the prices of our game room collections with those of our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item within 90 days of purchasing from us, we'll refund 110% of the price difference back to you! Rules and conditions apply. 

To receive a price-match refund, please send us the following details:

  • Your full name

  • Your order number

  • Your e-mail address

  • Your phone number

  • The make and model of the product you purchased

  • A screenshot/photo of the competitor's price (including shipping, processing, taxes, and any other applicable fees)

  • Web site address (URL) of the competitor's product offering 

LOWEST PRICE GUARANTEE TERMS & CONDITIONS

You have up to 90 days after purchase to submit a price-match request.

We only price match identical models from authorized U.S. e-commerce dealers who follow dealer minimum advertised pricing (MAP) policies. After receiving your price-match request, we may verify product availability and the price of the competitor before issuing you a match or refund.

Specifically, the competitor’s product must have the same U.S. manufacturer's warranty and model number and contain the same components as the product on Game Room Shop. The competitor's product must be both brand new and in stock. The product must be from a manufacture who has a MAP policy in place.

We will not match pricing from brick-and-mortar stores, auction or liquidation sites (such as eBay/Overstock/Wayfair), private sellers, or member-only websites (including but not limited to: Costco, Sam’s Club, BJs, etc).

We will not match temporary pricing errors, clearance, closeout sales, promotions, or coupons.

Our lowest-price guarantee applies to the total cost to purchase and deliver the item, including shipping, processing, handling, taxes, and other applicable fees.

Our lowest-price guarantee does not apply to items sold for less than $250.

We reserve the right to reject your price-match request if it means we would incur a loss on the sale. We will not price match below our wholesale cost for the product.

Excluded Brands: BlueWave, Imperial, RAM Game Room

Feel comfortable knowing that you are paying the best price for all purchases on Game Room Shop.

Here Are 6 Great Reasons

1. LARGE COLLECTION!
Our collection of table games and other in-home game room furnishings is unparalleled in both size and quality. You could spend countless weekends driving around to various retail stores to compile a complete game room set. Or you can save time and money by browsing everything you’ll need in one convenient place. 

Game Room Shop is the best place on the Internet to find entire game room collections in one location for the lowest prices around. Our evolving catalog includes the top brands in a wide variety of sizes and colors. We even offer wall decor, bar setups, and other ancillary products to complete the ideal hang-out space in your home. No matter what brand or style you’re looking for, we have something that will provide years of family fun and fit your style perfectly!  

 
 
 
 
 

2. LOWEST-PRICE GUARANTEE

We constantly compare the prices of our game room collections with those of our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item within 90 days of purchasing from us, we'll refund 110% of the price difference back to you! Rules and conditions apply.

  

 

3. NO SALES TAX

You will not be charged sales tax for any order shipped outside the state of Maryland. This is due to a government mandate that says online retailers are only liable for paying sales tax on orders within their home state. We are based in Maryland. So If you ship to any of the lower 48 states or Washington D.C., we commit to passing these savings on to you for as long as the legislation lasts. (Any orders shipped to Maryland will be charged the standard 6% sales tax.)

 
 
  

4. FREE SHIPPING TO CONTIGUOUS UNITED STATES
We offer FREE shipping within the contiguous U.S. on nearly every item in our inventory (excluding select Playcraft tables, based on region). The price listed on our product page is the price you get. Our standard shipping and delivery time in the contiguous United States is approximately one week after we receive your order. Any exceptions will be called out on the product page. Some items may have an option to expedite shipping and delivery times for an additional charge.

  


 

5. FIVE-STAR CUSTOMER SERVICE
We don’t just sell game room furnishings and accessories, we live them. We grew up playing table games and know how much they mean for family bonding and development. Our highly trained team of gaming fanatics are here to answer any questions you may have about our collections or to discuss which options will work best in your home. Give us a call at (240) 244-6642, chat online, or send us an e-mail at support@gameroomshop.com. We look forward to helping build the perfect customized hang-out space for your family. 



6. YOUR SAFETY & SECURITY ARE PARAMOUNT
We know privacy and security are your primary concerns when shopping online. They’re ours as well. As such, we exclusively use SSL encryption during the checkout process to ensure your personal and financial information remain private. You can also place your order over the phone by calling (240) 244-6642. We accept PayPal and all major credit cards, including Visa, Mastercard, American Express and Discover.

Osaki Authorized Dealer - Game Room Shop

**WE WILL NOT BE BEAT ON PRICE - CONTACT US TODAY** 

 

The Osaki Japan Premium 4S Massage Chair is the pinnacle of design, technology, and therapy. With 25 Automatic Programs and many customizing adjustments to soothe anyone and almost any therapeutic need. The 4D massage rollers will ensure a humanistic massage while the double sensing body scan will customize the massage program to your body. Heat Therapy, Stretch Features, 34 Airbag compression massage, and more will send you into relaxation bliss and soothe all of your daily tensions.

Features:

  • 4D Massage
  • 12 Stages of Strength Adjustment
  • Double Sensors for Shoulder
  • Double Heater
  • 41 types of kneading
  • Stretch Massage
  • Triple mode air system
  • 21 types auto course
  • 30 min VIP course
  • Touch screen controller 

The Osaki Pro has taken the art of massage to new heights, implementing 4D technology along with other incredible new and innovative features. The Osaki Pro 4S chair is a product of Japan and is Osaki’s marquis product in the massage chair line up. Come and experience the Osaki difference!

Superior 4D Massage Technology - Computer Body Scan

The advanced 2 ball massage head system moves on a vertical, horizontal and front and back plain. Before the start of every massage, the chair will accurately map the users back, analyzing the contours of back muscles and spine. This will ensure a more consistent massage pressure throughout the session, so that no area of back is neglected.

Osaki has taken it a step forward, by adding a 4th dimension to its massage technology. Collaborating with professional massage therapists throughout Japan, Osaki has added speed variation to each style of massage. Much like the time test traditions of Japanese massage, the hands of the masseuse would slow down, accelerate or even pause to hold in particular areas. The Osaki Pro JP-4S is the most life like massage chair we have to offer.


osaki japan premium 4s massage chairOsaki, japan massage chairs, Premium 4S

Upper Shoulder Massage - Roller Extension

The 2 ball roller head system can retract and extend to about 5 inches, allowing to hit areas most typical chairs can’t reach. A common area where tensions and stress builds up is the upper part of the shoulders (upper Trapezius Muscle) which is connected to the back of the head through the neck. The rollers heads of this device will extend out to its maximum length above the shoulders and then firmly press down stretching the muscles.

Osaki, japan massage chairs, Premium 4SOsaki, japan massage chairs, Premium 4S

Full Body Air Massage

Osaki has re-engineered it air massage technology, reducing the total airbags but increasing the surface area coverage. This reduces the stress on the air pump and valves, ultimately extending the longevity and dependability of this component.


Outer Shoulder Massager

Located on the upper sides of the backrest, there are 2 airbag massagers on each side. As the air bags inflate it will compress the shoulder inwards. The shoulder airbags may also inflate to hold you in place as the back rollers apply a soothing massage.

Hand & Arm Massager

As you insert your arms into the unique butterfly design, it will position the palm of the hands vertically. Simultaneously the hands and forearms will be massaged as the air bag inflates. The tapered design will contour the arms for an even massage.

Osaki, japan massage chairs, Premium 4S
Hip Massage

Along the sides of the seat base are airbags on each side. As they inflate it will squeeze the hips. 


Foot & Calve Massage

The calve massage is curved on the outer walls so that it will wrap around the calves as it inflates. There are also airbags on the back of the calves for a more complete massage.
The feet are massaged by airbags which are lined the along the sides, pressing the feet down to the base of the foot massager.
 

Heated Backrest & Feet

The backrest with 2 heating pads, both located on the both sides of the lumbar area. The mild infrared heat complements the effectiveness of the roller head massage.
Located at the bottoms of the feet, the heat application is also mild which helps loosen the muscles and tissue along the arches.
 
 

Easy to Use Touch Screen Remote

Osaki Pro JP 4S has truly simplified the remote without losing any of the functions and controllability. Through the touch screen everything can be operated with a touch of a finger.

• 5 levels of air massage intensity. The air intensity can be individually set to your preference for 4 separate zones (the shoulders, arms, hips and feet).
• The back roller intensity can be set to 7 to 12 different intensity levels depending on the program.
• Create your own preset program using the memory storage capability. Select your favorite massage combination, put into memory so that the next time simply press a single button to start where you left off.
• Select from 21 different preset massage programs
• Control the manual operations and select from 41 different massage types

The recline functions can be controlled from the key pad below.
 

Osaki, japan massage chairs, Premium 4SOsaki, japan massage chairs, Premium 4S

Automatic Leg Extension

The Osaki Pro Japan 4S massage chair is built with a fully automatic leg ottoman. The leg rest can be raised, lowered, extended or retracted using the center control panel of the remote. This will allow for a variety different users to enjoy a custom fitted massage. The chair can fit a person up to 6’3” with a maximum weight of 250lbs.
 

Auto Recline

The positioning of the recline and leg rest is fully automatic and can be adjusted by the using the remote. The chair can recline to almost a complete flatbed position.
 

Highly Advanced Back Massage System

The signature feature of this chair is the highly advanced massage technology. The scanning system is the most accurate which translate into a very precise and effective massage. The massaging system breaks down the massage regions to 3 parts (lower, mid, and upper back). The chair will deliver a different massage style to each region. The same massage application is not the best for each area. The computer system will even map out where your shoulder blades run and run a very unique massage along the blades of the shoulder.
There are variety of massage functions and programs to select from:
 

Osaki, japan massage chairs, Premium 4SOsaki, japan massage chairs, Premium 4SOsaki, japan massage chairs, Premium 4S

Specifications

 

 


 

Orders are processed the same day they are received. Standard orders typically ship within 1-7 business days. Made-to-order items and custom orders may take 2-4 weeks to ship, depending on the manufacturer. Lead and delivery times vary by manufacturer. Any delivery time frames listed are just estimates and not guaranteed.

Most large items and game room tables – including but not limited to billiards, shuffleboards, table tennis, foosball, bubble hockey, and poker tables – ship freight. You will need to be at the delivery address when the driver arrives to accept the package and inspect it for damage.

Pick a Delivery Method

By ordering from Game Room Shop and selecting any of the delivery methods below, you are acknowledging that the product is able to fit through your doorways. If the product arrives and is too large to maneuver inside, any fees associated with returning it are your responsibility

Free Curbside Delivery: $0 (for a limited time) 

We currently offer free curbside delivery on most freight orders. Like it sounds, the delivery driver will pull up to the curb outside. It is up to you to remove the item from the truck yourself. The driver is not required to help remove the item himself. He may choose to (or not) at his own discretion. We strongly recommend Liftgate Service and having a second pair of hands to help you. You may select this option at checkout.

Note: If you are unable to remove the item from the truck, storage fees and/or return shipping fees may be incurred at your expense. 

Curbside Liftgate Delivery: $89

You may order liftgate service at the time of purchase or after by clicking here. The driver will remove the item from the truck for you and place it on the curb. It is your responsibility to then move the item inside. We recommend having a dolly and a friend to help.

Front Door/Garage Delivery: $174

The driver will remove the item from the truck and place it by your front door or in your garage. It is your responsibility to then move the item inside. 

White Glove Delivery: $500+ 

With this service, the driver will remove the item from the truck and bring it inside to the specific room of your choice. If the delivery address is difficult to access, if there is more than one flight of stairs, or if another obstacle presents itself, additional charges may apply. 

Note: White Glove Delivery may/may not include set up. This depends on the item purchased. Please contact us for a quote.

Schedule Delivery Date

As soon as you place your order, we'll send you an order-confirmation e-mail. It is your responsibility to review that e-mail and make sure everything is correct. Especially check item, billing, shipping, delivery, and contact information. 

You will also receive a reminder to add liftgate service to your order. If you have already selected liftgate service or if the item you purchased is not shipping via freight, you may ignore that prompt. If you would like to add liftgate service at that time – we highly recommend that you do – please let us know immediately. 

Once your order leaves the warehouse, you will receive an e-mail with all relevant tracking information. 

The freight carrier will then contact you via the phone number you provided at the time of your purchase to schedule a desired delivery date and time window. 

Additional charges may apply if the delivery location is determined to be inaccessible or difficult to access for the large freight truck. We recommend you discuss any foreseen obstacles with the freight company ahead of delivery. 

Should an issue arise, we will do our best to help you resolve it. But please note that any delays or mishaps during the shipping progress are outside the purview of Game Room Shop

Inspect Before Accept 

Do not sign for delivery until you have given a thorough visual inspection of the package. If the box has holes or tears, take a photo and note it on the bill when you sign. 

The driver MUST note any damage on the "bill of lading" before you sign for it. Otherwise, there is no proof that the damage occurred during shipping and the freight company is released from all responsibility. 

If you notice damage to the item after you open the box, contact us at 240-244-6642.

 

Delivery

It is vital that someone is present to inspect the order for damage or missing parts BEFORE CONFIRMING DELIVERY WITH THE DRIVER. Confirm packageis in good condition upon arrival and that the number of boxes on the delivery bill match the number of boxes you received. If you notice any damages or suspect the item within the delivery box may be damaged, note this on the delivery receipt. Otherwise, insurance cannot be filed and refunds/replacements cannot be made.

If you sign the delivery receipt and later notice damage to the package or item itself, you will no longer have any recourse for replacement or refunds. In the unlikely event for damage during delivery, please follow the following steps to to protect yourself:

If your order arrives damaged or incomplete, follow these exact instructions:

1) REFUSE DELIVERY.
2) Note any damage (rips, holes, crushed cardboard) to the package on the delivery bill.
3) Note any missing items.
4) Take photographs of all sides of the box as proof of damage.
5) Send the photos to support@gameroomshop.com so we can process an insurance claim/replacement.

If delivery is refused for any reason other than damage, you will be liable for all true freight costs (to and from the delivery address) and a 25% restocking fee.

If the box/package looks OK but you feel the item within may be damaged, follow these exact instructions:

1) Note "possible concealed damage" on the delivery bill.
2) ACCEPT DELIVERY.
3) Inspect your item upon unpackaging.
4) If it is indeed damaged, take pictures of the box (all sides) and the item itself. (Insurance/manufacturers require photographs of both the box and the product.)
Do not dispose of the damaged item until the manufacturer or Game Room Shop provides further instructions.
5) DO NOT THROW THE BOX AWAY. (The original box and packaging must be returned in order to process a refund or a replacement order. No exceptions will be made.)
6) Report damage to support@gameroomushop.com within five calendar days of delivery. 

Returns

Your satisfaction is our top priority. We sell only the finest-quality products from reputable manufacturers, so we rarely have problems. But if your item is damaged or defective in some way, we'll make sure you're taken care of.

Most of our products are backed by a manufacturer's warranty. If your item has a defect, please contact the manufacturer as instructed in the paperwork that came with the product. If you need help contacting the manufacturer, feel free to contact us.

If your product was damaged during shipping, contact us and we'll help you get the replacement parts you need or arrange for total replacement of the product at no cost to you. Depending on the manufacturer of your game room item purchased, returns may not be available.

We want you to be completely satisfied with your order. As such, we are happy to cancel or adjust any order before it ships or enters production at no cost to you. Please read our policy for all cancellation and return scenarios.

We recommend that you familiarize yourself with our STORE POLICIES before delivery of your order.

If you have any questions about shipping, delivery, or anything related to your order, please don’t hesitate to contact us!

We constantly compare the prices of our game room collections with those of our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item within 90 days of purchasing from us, we'll refund 110% of the price difference back to you! Rules and conditions apply. 

To receive a price-match refund, please send us the following details:

  • Your full name

  • Your order number

  • Your e-mail address

  • Your phone number

  • The make and model of the product you purchased

  • A screenshot/photo of the competitor's price (including shipping, processing, taxes, and any other applicable fees)

  • Web site address (URL) of the competitor's product offering 

LOWEST PRICE GUARANTEE TERMS & CONDITIONS

You have up to 90 days after purchase to submit a price-match request.

We only price match identical models from authorized U.S. e-commerce dealers who follow dealer minimum advertised pricing (MAP) policies. After receiving your price-match request, we may verify product availability and the price of the competitor before issuing you a match or refund.

Specifically, the competitor’s product must have the same U.S. manufacturer's warranty and model number and contain the same components as the product on Game Room Shop. The competitor's product must be both brand new and in stock. The product must be from a manufacture who has a MAP policy in place.

We will not match pricing from brick-and-mortar stores, auction or liquidation sites (such as eBay/Overstock/Wayfair), private sellers, or member-only websites (including but not limited to: Costco, Sam’s Club, BJs, etc).

We will not match temporary pricing errors, clearance, closeout sales, promotions, or coupons.

Our lowest-price guarantee applies to the total cost to purchase and deliver the item, including shipping, processing, handling, taxes, and other applicable fees.

Our lowest-price guarantee does not apply to items sold for less than $250.

We reserve the right to reject your price-match request if it means we would incur a loss on the sale. We will not price match below our wholesale cost for the product.

Excluded Brands: BlueWave, Imperial, RAM Game Room

Feel comfortable knowing that you are paying the best price for all purchases on Game Room Shop.

Here Are 6 Great Reasons

1. LARGE COLLECTION!
Our collection of table games and other in-home game room furnishings is unparalleled in both size and quality. You could spend countless weekends driving around to various retail stores to compile a complete game room set. Or you can save time and money by browsing everything you’ll need in one convenient place. 

Game Room Shop is the best place on the Internet to find entire game room collections in one location for the lowest prices around. Our evolving catalog includes the top brands in a wide variety of sizes and colors. We even offer wall decor, bar setups, and other ancillary products to complete the ideal hang-out space in your home. No matter what brand or style you’re looking for, we have something that will provide years of family fun and fit your style perfectly!  

 
 
 
 
 

2. LOWEST-PRICE GUARANTEE

We constantly compare the prices of our game room collections with those of our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item within 90 days of purchasing from us, we'll refund 110% of the price difference back to you! Rules and conditions apply.

  

 

3. NO SALES TAX

You will not be charged sales tax for any order shipped outside the state of Maryland. This is due to a government mandate that says online retailers are only liable for paying sales tax on orders within their home state. We are based in Maryland. So If you ship to any of the lower 48 states or Washington D.C., we commit to passing these savings on to you for as long as the legislation lasts. (Any orders shipped to Maryland will be charged the standard 6% sales tax.)

 
 
  

4. FREE SHIPPING TO CONTIGUOUS UNITED STATES
We offer FREE shipping within the contiguous U.S. on nearly every item in our inventory (excluding select Playcraft tables, based on region). The price listed on our product page is the price you get. Our standard shipping and delivery time in the contiguous United States is approximately one week after we receive your order. Any exceptions will be called out on the product page. Some items may have an option to expedite shipping and delivery times for an additional charge.

  


 

5. FIVE-STAR CUSTOMER SERVICE
We don’t just sell game room furnishings and accessories, we live them. We grew up playing table games and know how much they mean for family bonding and development. Our highly trained team of gaming fanatics are here to answer any questions you may have about our collections or to discuss which options will work best in your home. Give us a call at (240) 244-6642, chat online, or send us an e-mail at support@gameroomshop.com. We look forward to helping build the perfect customized hang-out space for your family. 



6. YOUR SAFETY & SECURITY ARE PARAMOUNT
We know privacy and security are your primary concerns when shopping online. They’re ours as well. As such, we exclusively use SSL encryption during the checkout process to ensure your personal and financial information remain private. You can also place your order over the phone by calling (240) 244-6642. We accept PayPal and all major credit cards, including Visa, Mastercard, American Express and Discover.

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