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Osaki Pro Maxim Zero Gravity Massage Chair

OS-Pro Maxim-3
$3,299.00

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  • Limited Stock. Order Today!
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Osaki Authorized Dealer - Game Room Shop

**WE WILL NOT BE BEAT ON PRICE - CONTACT US TODAY** 

The Osaki OS-Pro Maxim massage chair is an exceptional massage chair for the price. First, you have a Touch Screen tablet-style remote that will give you complete control of your massage literally at the touch of your finger. Tons of features are packed in such as Zero Gravity, Bluetooth with Speakers, Foot Rollers, Computer Body Scan, Next Generation Airbag Technology, and much more.

Features:

  • SL Track roller design
  • Touch screen controller
  • Bluetooth connection for speaker
  • 12 unique auto-programs
  • 6 massage styles
  • Zero gravity position
  • Foot roller
  • 5 level of speed, strength & intensity
  • Multi language- Eng, Chinese, Spanish, French
  • Hip air massage

 

massage chairs, osaki os-pro maxim
massage chairs, osaki os-pro maxim

SL TRACK MASSAGE & COMPUTER BODY SCAN TECHNOLOGY

The SL track massage has a range that starts from the neck down through the glutes to the hamstrings. The Osaki Pro Maxim has combined both the S & L track systems to deliver an incredibly consistent massage. Before initiating any preset program, the chair will conduct a body scan and map
the key areas of the neck and back to ensure a consistent amount of pressure while applying the
massage. The scanning technology will also detect the user’s shoulders height, which can be
recalibrated once the scan is complete. If the user desires a higher or lower starting point, 
they will have 10 seconds after the scan is complete to adjust.

TOUCH SCREEN REMOTE

The Osaki Pro Maxim is integrated with a touch screen tablet remote that allows the user to see all the functions
along with the preset programs. The images and buttons make the remote easy to use and operate.
The power button is discretely located on the top right of the tablet.
 
massage chairs, osaki os-pro maxim

massage chairs, osaki os-pro maxim

DUAL FOOT ROLLER SYSTEM

Located underneath the feet are 2 rows of spinning reflexology massagers which provide a soothing
kneading style application. As the rollers spin it will stimulate acupuncture points along with air bags
that inflate for a much deeper massage along the bottoms of your feet.

massage chairs, osaki os-pro maxim

HIGHLY EFFICENT AIRBAG MASSAGING SYSTEM

The Osaki Pro Maxim is equipped with a total of 22 airbags making it one of the most efficient and reliable air massaging systems in the industry. 
The latest models have reduced the total number of airbags while increasing the coverage.
The more individual airbags there are, the more working parts it requires. The airbags are made from
the latest technology, allowing for the airbags to contour to the body an evenly distributing the
pressure.

massage chairs, osaki os-pro maxim

HEATED BACKREST & SEAT VIBRATION MASSAGE

The Pro Maxim has 2 heating pads located around the lumbar area. The heat enhances the feel of the rolling massage. The vibration plate in the seat provides a high frequency massage on the back of the
thighs. The vibration and heat can be independently turned off or on by using the functions on the
remote.

massage chairs, osaki os-pro maxim

12 INCREDIBLE PRE-SET MASSAGE PROGRAMS

The Osaki Pro Maxim offers 12 unique pre-programed massages.

- General : Combination of all massage styles
- Deep Tissue : A deep kneading massage with a tapping motion.
- Recovery : Focusing on the Waist and hip area applying kneading and tapping massages.
- Wake Up : Combination of multiple tapping & knocking massages to stimulate the back.
- Sleeping : Gentle tapping with light kneading.
- Healthy : Regimen - Combination of all massage styles focusing primarily on the lower body
- Stretch : Stretching the back, legs and arms by inflating the airbags grabbing the ankles and pulling.
There a total of 4 different stretching actions.
- Health : Lower Back massage with a soft kneading and strong tapping motion.
- Beauty : Lower Back massage with kneading, rolling and shiatsu massages.
- Vitality : Complete back massage using soft kneading and soft tapping massages.
- Vigor : Uses all of the massage techniques in the lower back region.


5 UNIQUE MASSAGE STYLES

The Osaki Pro Maxim offers 6 different massage styles Swedish, Tapping, Shiatsu, Clapping and
Rolling. The Rolling and Tapping massage styles can be increased to 5 different speeds along with 3
different widths.

massage chairs, osaki os-pro maxim

2 STAGE ZERO GRAVITY POSITION

Inspired by NASA technology, the Zero Gravity position is the perfect position for ultimate relaxation.
When placed in the Zero Gravity position, the complete weight of your back is virtually supported by the backrest. This helps with maximizing the intensity of the massage. The first stage of Zero Gravity puts the body in the ultimate relaxation position. Whereas the 2 nd stage reclines further to place your legs above the heart for optimal circulation.

massage chairs, osaki os-pro maxim

LED CHROMOTHERAPY LIGHTING WITH BLUETOOTH SPEAKERS

The Osaki Maxim is equipped with Bluetooth technology that allows the user to listen to their favorite
music and phone calls on high quality speakers in the headrest. The speakers and sound are
positioned so that the user has the best listening experience. Also, this helps reduce the audio volume
coming from the surrounding area.
 
Located around the speaker casing and the side panels are circular LED lights that illuminate a
relaxing blue color. When the room lights and surrounding areas are dimmed a blue lighting will shine
on the chair and its surroundings. Studies have shown that blue lighting has a calming and relaxation
effect on a person’s mood.

Space Saving Technology

Typical massage chairs consume a more space due to the chair being in a reclined position. Massage
chairs require up to 3 feet behind the backrest for the chair to fully recline. Titan’s innovative design
team has engineered a space saving technology that slides the chair forward as the chair reclines.
Fully reclined this chair can be positioned within 6 inches of a wall for maximum space saving.

Manual Mode

While in the manual mode you have the freedom to customize the massage from the neck down to the feet. The functions of the massage can range from full back to partial (half sections) or concentrate on one specific area. The airbag massage can be isolated from the shoulders, arms, back and foot/calves. The intensity of the air can be adjusted to 3 different strengths mild, medium and strong. In the
manual mode, you can select one style of massage in combination with any of the air massage, vibration or heat functions.

massage chairs, osaki os-pro maximmassage chairs, osaki os-pro maxim

      
 

 

Orders are processed the same day they are received. Standard orders typically ship within 1-7 business days. Made-to-order items and custom orders may take 2-4 weeks to ship, depending on the manufacturer. Lead and delivery times vary by manufacturer. Any delivery time frames listed are just estimates and not guaranteed.

Most large items and game room tables – including but not limited to billiards, shuffleboards, table tennis, foosball, bubble hockey, and poker tables – ship freight. You will need to be at the delivery address when the driver arrives to accept the package and inspect it for damage.

Pick a Delivery Method

By ordering from Game Room Shop and selecting any of the delivery methods below, you are acknowledging that the product is able to fit through your doorways. If the product arrives and is too large to maneuver inside, any fees associated with returning it are your responsibility

Free Curbside Delivery: $0 (for a limited time) 

We currently offer free curbside delivery on most freight orders. Like it sounds, the delivery driver will pull up to the curb outside. It is up to you to remove the item from the truck yourself. The driver is not required to help remove the item himself. He may choose to (or not) at his own discretion. We strongly recommend Liftgate Service and having a second pair of hands to help you. You may select this option at checkout.

Note: If you are unable to remove the item from the truck, storage fees and/or return shipping fees may be incurred at your expense. 

Curbside Liftgate Delivery: $89

You may order liftgate service at the time of purchase or after by clicking here. The driver will remove the item from the truck for you and place it on the curb. It is your responsibility to then move the item inside. We recommend having a dolly and a friend to help.

Front Door/Garage Delivery: $174

The driver will remove the item from the truck and place it by your front door or in your garage. It is your responsibility to then move the item inside. 

White Glove Delivery: $500+ 

With this service, the driver will remove the item from the truck and bring it inside to the specific room of your choice. If the delivery address is difficult to access, if there is more than one flight of stairs, or if another obstacle presents itself, additional charges may apply. 

Note: White Glove Delivery may/may not include set up. This depends on the item purchased. Please contact us for a quote.

Schedule Delivery Date

As soon as you place your order, we'll send you an order-confirmation e-mail. It is your responsibility to review that e-mail and make sure everything is correct. Especially check item, billing, shipping, delivery, and contact information. 

You will also receive a reminder to add liftgate service to your order. If you have already selected liftgate service or if the item you purchased is not shipping via freight, you may ignore that prompt. If you would like to add liftgate service at that time – we highly recommend that you do – please let us know immediately. 

Once your order leaves the warehouse, you will receive an e-mail with all relevant tracking information. 

The freight carrier will then contact you via the phone number you provided at the time of your purchase to schedule a desired delivery date and time window. 

Additional charges may apply if the delivery location is determined to be inaccessible or difficult to access for the large freight truck. We recommend you discuss any foreseen obstacles with the freight company ahead of delivery. 

Should an issue arise, we will do our best to help you resolve it. But please note that any delays or mishaps during the shipping progress are outside the purview of Game Room Shop

Inspect Before Accept 

Do not sign for delivery until you have given a thorough visual inspection of the package. If the box has holes or tears, take a photo and note it on the bill when you sign. 

The driver MUST note any damage on the "bill of lading" before you sign for it. Otherwise, there is no proof that the damage occurred during shipping and the freight company is released from all responsibility. 

If you notice damage to the item after you open the box, contact us at 240-244-6642.

 

Delivery

It is vital that someone is present to inspect the order for damage or missing parts BEFORE CONFIRMING DELIVERY WITH THE DRIVER. Confirm packageis in good condition upon arrival and that the number of boxes on the delivery bill match the number of boxes you received. If you notice any damages or suspect the item within the delivery box may be damaged, note this on the delivery receipt. Otherwise, insurance cannot be filed and refunds/replacements cannot be made.

If you sign the delivery receipt and later notice damage to the package or item itself, you will no longer have any recourse for replacement or refunds. In the unlikely event for damage during delivery, please follow the following steps to to protect yourself:

If your order arrives damaged or incomplete, follow these exact instructions:

1) REFUSE DELIVERY.
2) Note any damage (rips, holes, crushed cardboard) to the package on the delivery bill.
3) Note any missing items.
4) Take photographs of all sides of the box as proof of damage.
5) Send the photos to support@gameroomshop.com so we can process an insurance claim/replacement.

If delivery is refused for any reason other than damage, you will be liable for all true freight costs (to and from the delivery address) and a 25% restocking fee.

If the box/package looks OK but you feel the item within may be damaged, follow these exact instructions:

1) Note "possible concealed damage" on the delivery bill.
2) ACCEPT DELIVERY.
3) Inspect your item upon unpackaging.
4) If it is indeed damaged, take pictures of the box (all sides) and the item itself. (Insurance/manufacturers require photographs of both the box and the product.)
Do not dispose of the damaged item until the manufacturer or Game Room Shop provides further instructions.
5) DO NOT THROW THE BOX AWAY. (The original box and packaging must be returned in order to process a refund or a replacement order. No exceptions will be made.)
6) Report damage to support@gameroomushop.com within five calendar days of delivery. 

Returns

Your satisfaction is our top priority. We sell only the finest-quality products from reputable manufacturers, so we rarely have problems. But if your item is damaged or defective in some way, we'll make sure you're taken care of.

Most of our products are backed by a manufacturer's warranty. If your item has a defect, please contact the manufacturer as instructed in the paperwork that came with the product. If you need help contacting the manufacturer, feel free to contact us.

If your product was damaged during shipping, contact us and we'll help you get the replacement parts you need or arrange for total replacement of the product at no cost to you. Depending on the manufacturer of your game room item purchased, returns may not be available.

We want you to be completely satisfied with your order. As such, we are happy to cancel or adjust any order before it ships or enters production at no cost to you. Please read our policy for all cancellation and return scenarios.

We recommend that you familiarize yourself with our STORE POLICIES before delivery of your order.

If you have any questions about shipping, delivery, or anything related to your order, please don’t hesitate to contact us!

We constantly compare the prices of our game room collections with those of our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item within 90 days of purchasing from us, we'll refund 110% of the price difference back to you! Rules and conditions apply. 

To receive a price-match refund, please send us the following details:

  • Your full name

  • Your order number

  • Your e-mail address

  • Your phone number

  • The make and model of the product you purchased

  • A screenshot/photo of the competitor's price (including shipping, processing, taxes, and any other applicable fees)

  • Web site address (URL) of the competitor's product offering 

LOWEST PRICE GUARANTEE TERMS & CONDITIONS

You have up to 90 days after purchase to submit a price-match request.

We only price match identical models from authorized U.S. e-commerce dealers who follow dealer minimum advertised pricing (MAP) policies. After receiving your price-match request, we may verify product availability and the price of the competitor before issuing you a match or refund.

Specifically, the competitor’s product must have the same U.S. manufacturer's warranty and model number and contain the same components as the product on Game Room Shop. The competitor's product must be both brand new and in stock. The product must be from a manufacture who has a MAP policy in place.

We will not match pricing from brick-and-mortar stores, auction or liquidation sites (such as eBay/Overstock/Wayfair), private sellers, or member-only websites (including but not limited to: Costco, Sam’s Club, BJs, etc).

We will not match temporary pricing errors, clearance, closeout sales, promotions, or coupons.

Our lowest-price guarantee applies to the total cost to purchase and deliver the item, including shipping, processing, handling, taxes, and other applicable fees.

Our lowest-price guarantee does not apply to items sold for less than $250.

We reserve the right to reject your price-match request if it means we would incur a loss on the sale. We will not price match below our wholesale cost for the product.

Excluded Brands: BlueWave, Imperial, RAM Game Room, RS Barcelona

Feel comfortable knowing that you are paying the best price for all purchases on Game Room Shop.

Here Are 6 Great Reasons

1. LARGE COLLECTION!
Our collection of table games and other in-home game room furnishings is unparalleled in both size and quality. You could spend countless weekends driving around to various retail stores to compile a complete game room set. Or you can save time and money by browsing everything you’ll need in one convenient place. 

Game Room Shop is the best place on the Internet to find entire game room collections in one location for the lowest prices around. Our evolving catalog includes the top brands in a wide variety of sizes and colors. We even offer wall decor, bar setups, and other ancillary products to complete the ideal hang-out space in your home. No matter what brand or style you’re looking for, we have something that will provide years of family fun and fit your style perfectly!  

 
 
 
 
 

2. LOWEST-PRICE GUARANTEE

We constantly compare the prices of our game room collections with those of our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item within 90 days of purchasing from us, we'll refund 110% of the price difference back to you! Rules and conditions apply.

  

 

3. NO SALES TAX

You will not be charged sales tax for any order shipped outside the state of Maryland. This is due to a government mandate that says online retailers are only liable for paying sales tax on orders within their home state. We are based in Maryland. So If you ship to any of the lower 48 states or Washington D.C., we commit to passing these savings on to you for as long as the legislation lasts. (Any orders shipped to Maryland will be charged the standard 6% sales tax.)

 
 
  

4. FREE SHIPPING TO CONTIGUOUS UNITED STATES
We offer FREE shipping within the contiguous U.S. on nearly every item in our inventory (excluding select Playcraft tables, based on region). The price listed on our product page is the price you get. Our standard shipping and delivery time in the contiguous United States is approximately one week after we receive your order. Any exceptions will be called out on the product page. Some items may have an option to expedite shipping and delivery times for an additional charge.

  


 

5. FIVE-STAR CUSTOMER SERVICE
We don’t just sell game room furnishings and accessories, we live them. We grew up playing table games and know how much they mean for family bonding and development. Our highly trained team of gaming fanatics are here to answer any questions you may have about our collections or to discuss which options will work best in your home. Give us a call at (240) 244-6642, chat online, or send us an e-mail at support@gameroomshop.com. We look forward to helping build the perfect customized hang-out space for your family. 



6. YOUR SAFETY & SECURITY ARE PARAMOUNT
We know privacy and security are your primary concerns when shopping online. They’re ours as well. As such, we exclusively use SSL encryption during the checkout process to ensure your personal and financial information remain private. You can also place your order over the phone by calling (240) 244-6642. We accept PayPal and all major credit cards, including Visa, Mastercard, American Express and Discover.

Osaki Authorized Dealer - Game Room Shop

**WE WILL NOT BE BEAT ON PRICE - CONTACT US TODAY** 

The Osaki OS-Pro Maxim massage chair is an exceptional massage chair for the price. First, you have a Touch Screen tablet-style remote that will give you complete control of your massage literally at the touch of your finger. Tons of features are packed in such as Zero Gravity, Bluetooth with Speakers, Foot Rollers, Computer Body Scan, Next Generation Airbag Technology, and much more.

Features:

  • SL Track roller design
  • Touch screen controller
  • Bluetooth connection for speaker
  • 12 unique auto-programs
  • 6 massage styles
  • Zero gravity position
  • Foot roller
  • 5 level of speed, strength & intensity
  • Multi language- Eng, Chinese, Spanish, French
  • Hip air massage

 

massage chairs, osaki os-pro maxim
massage chairs, osaki os-pro maxim

SL TRACK MASSAGE & COMPUTER BODY SCAN TECHNOLOGY

The SL track massage has a range that starts from the neck down through the glutes to the hamstrings. The Osaki Pro Maxim has combined both the S & L track systems to deliver an incredibly consistent massage. Before initiating any preset program, the chair will conduct a body scan and map
the key areas of the neck and back to ensure a consistent amount of pressure while applying the
massage. The scanning technology will also detect the user’s shoulders height, which can be
recalibrated once the scan is complete. If the user desires a higher or lower starting point, 
they will have 10 seconds after the scan is complete to adjust.

TOUCH SCREEN REMOTE

The Osaki Pro Maxim is integrated with a touch screen tablet remote that allows the user to see all the functions
along with the preset programs. The images and buttons make the remote easy to use and operate.
The power button is discretely located on the top right of the tablet.
 
massage chairs, osaki os-pro maxim

massage chairs, osaki os-pro maxim

DUAL FOOT ROLLER SYSTEM

Located underneath the feet are 2 rows of spinning reflexology massagers which provide a soothing
kneading style application. As the rollers spin it will stimulate acupuncture points along with air bags
that inflate for a much deeper massage along the bottoms of your feet.

massage chairs, osaki os-pro maxim

HIGHLY EFFICENT AIRBAG MASSAGING SYSTEM

The Osaki Pro Maxim is equipped with a total of 22 airbags making it one of the most efficient and reliable air massaging systems in the industry. 
The latest models have reduced the total number of airbags while increasing the coverage.
The more individual airbags there are, the more working parts it requires. The airbags are made from
the latest technology, allowing for the airbags to contour to the body an evenly distributing the
pressure.

massage chairs, osaki os-pro maxim

HEATED BACKREST & SEAT VIBRATION MASSAGE

The Pro Maxim has 2 heating pads located around the lumbar area. The heat enhances the feel of the rolling massage. The vibration plate in the seat provides a high frequency massage on the back of the
thighs. The vibration and heat can be independently turned off or on by using the functions on the
remote.

massage chairs, osaki os-pro maxim

12 INCREDIBLE PRE-SET MASSAGE PROGRAMS

The Osaki Pro Maxim offers 12 unique pre-programed massages.

- General : Combination of all massage styles
- Deep Tissue : A deep kneading massage with a tapping motion.
- Recovery : Focusing on the Waist and hip area applying kneading and tapping massages.
- Wake Up : Combination of multiple tapping & knocking massages to stimulate the back.
- Sleeping : Gentle tapping with light kneading.
- Healthy : Regimen - Combination of all massage styles focusing primarily on the lower body
- Stretch : Stretching the back, legs and arms by inflating the airbags grabbing the ankles and pulling.
There a total of 4 different stretching actions.
- Health : Lower Back massage with a soft kneading and strong tapping motion.
- Beauty : Lower Back massage with kneading, rolling and shiatsu massages.
- Vitality : Complete back massage using soft kneading and soft tapping massages.
- Vigor : Uses all of the massage techniques in the lower back region.


5 UNIQUE MASSAGE STYLES

The Osaki Pro Maxim offers 6 different massage styles Swedish, Tapping, Shiatsu, Clapping and
Rolling. The Rolling and Tapping massage styles can be increased to 5 different speeds along with 3
different widths.

massage chairs, osaki os-pro maxim

2 STAGE ZERO GRAVITY POSITION

Inspired by NASA technology, the Zero Gravity position is the perfect position for ultimate relaxation.
When placed in the Zero Gravity position, the complete weight of your back is virtually supported by the backrest. This helps with maximizing the intensity of the massage. The first stage of Zero Gravity puts the body in the ultimate relaxation position. Whereas the 2 nd stage reclines further to place your legs above the heart for optimal circulation.

massage chairs, osaki os-pro maxim

LED CHROMOTHERAPY LIGHTING WITH BLUETOOTH SPEAKERS

The Osaki Maxim is equipped with Bluetooth technology that allows the user to listen to their favorite
music and phone calls on high quality speakers in the headrest. The speakers and sound are
positioned so that the user has the best listening experience. Also, this helps reduce the audio volume
coming from the surrounding area.
 
Located around the speaker casing and the side panels are circular LED lights that illuminate a
relaxing blue color. When the room lights and surrounding areas are dimmed a blue lighting will shine
on the chair and its surroundings. Studies have shown that blue lighting has a calming and relaxation
effect on a person’s mood.

Space Saving Technology

Typical massage chairs consume a more space due to the chair being in a reclined position. Massage
chairs require up to 3 feet behind the backrest for the chair to fully recline. Titan’s innovative design
team has engineered a space saving technology that slides the chair forward as the chair reclines.
Fully reclined this chair can be positioned within 6 inches of a wall for maximum space saving.

Manual Mode

While in the manual mode you have the freedom to customize the massage from the neck down to the feet. The functions of the massage can range from full back to partial (half sections) or concentrate on one specific area. The airbag massage can be isolated from the shoulders, arms, back and foot/calves. The intensity of the air can be adjusted to 3 different strengths mild, medium and strong. In the
manual mode, you can select one style of massage in combination with any of the air massage, vibration or heat functions.

massage chairs, osaki os-pro maximmassage chairs, osaki os-pro maxim

      
 

 

Orders are processed the same day they are received. Standard orders typically ship within 1-7 business days. Made-to-order items and custom orders may take 2-4 weeks to ship, depending on the manufacturer. Lead and delivery times vary by manufacturer. Any delivery time frames listed are just estimates and not guaranteed.

Most large items and game room tables – including but not limited to billiards, shuffleboards, table tennis, foosball, bubble hockey, and poker tables – ship freight. You will need to be at the delivery address when the driver arrives to accept the package and inspect it for damage.

Pick a Delivery Method

By ordering from Game Room Shop and selecting any of the delivery methods below, you are acknowledging that the product is able to fit through your doorways. If the product arrives and is too large to maneuver inside, any fees associated with returning it are your responsibility

Free Curbside Delivery: $0 (for a limited time) 

We currently offer free curbside delivery on most freight orders. Like it sounds, the delivery driver will pull up to the curb outside. It is up to you to remove the item from the truck yourself. The driver is not required to help remove the item himself. He may choose to (or not) at his own discretion. We strongly recommend Liftgate Service and having a second pair of hands to help you. You may select this option at checkout.

Note: If you are unable to remove the item from the truck, storage fees and/or return shipping fees may be incurred at your expense. 

Curbside Liftgate Delivery: $89

You may order liftgate service at the time of purchase or after by clicking here. The driver will remove the item from the truck for you and place it on the curb. It is your responsibility to then move the item inside. We recommend having a dolly and a friend to help.

Front Door/Garage Delivery: $174

The driver will remove the item from the truck and place it by your front door or in your garage. It is your responsibility to then move the item inside. 

White Glove Delivery: $500+ 

With this service, the driver will remove the item from the truck and bring it inside to the specific room of your choice. If the delivery address is difficult to access, if there is more than one flight of stairs, or if another obstacle presents itself, additional charges may apply. 

Note: White Glove Delivery may/may not include set up. This depends on the item purchased. Please contact us for a quote.

Schedule Delivery Date

As soon as you place your order, we'll send you an order-confirmation e-mail. It is your responsibility to review that e-mail and make sure everything is correct. Especially check item, billing, shipping, delivery, and contact information. 

You will also receive a reminder to add liftgate service to your order. If you have already selected liftgate service or if the item you purchased is not shipping via freight, you may ignore that prompt. If you would like to add liftgate service at that time – we highly recommend that you do – please let us know immediately. 

Once your order leaves the warehouse, you will receive an e-mail with all relevant tracking information. 

The freight carrier will then contact you via the phone number you provided at the time of your purchase to schedule a desired delivery date and time window. 

Additional charges may apply if the delivery location is determined to be inaccessible or difficult to access for the large freight truck. We recommend you discuss any foreseen obstacles with the freight company ahead of delivery. 

Should an issue arise, we will do our best to help you resolve it. But please note that any delays or mishaps during the shipping progress are outside the purview of Game Room Shop

Inspect Before Accept 

Do not sign for delivery until you have given a thorough visual inspection of the package. If the box has holes or tears, take a photo and note it on the bill when you sign. 

The driver MUST note any damage on the "bill of lading" before you sign for it. Otherwise, there is no proof that the damage occurred during shipping and the freight company is released from all responsibility. 

If you notice damage to the item after you open the box, contact us at 240-244-6642.

 

Delivery

It is vital that someone is present to inspect the order for damage or missing parts BEFORE CONFIRMING DELIVERY WITH THE DRIVER. Confirm packageis in good condition upon arrival and that the number of boxes on the delivery bill match the number of boxes you received. If you notice any damages or suspect the item within the delivery box may be damaged, note this on the delivery receipt. Otherwise, insurance cannot be filed and refunds/replacements cannot be made.

If you sign the delivery receipt and later notice damage to the package or item itself, you will no longer have any recourse for replacement or refunds. In the unlikely event for damage during delivery, please follow the following steps to to protect yourself:

If your order arrives damaged or incomplete, follow these exact instructions:

1) REFUSE DELIVERY.
2) Note any damage (rips, holes, crushed cardboard) to the package on the delivery bill.
3) Note any missing items.
4) Take photographs of all sides of the box as proof of damage.
5) Send the photos to support@gameroomshop.com so we can process an insurance claim/replacement.

If delivery is refused for any reason other than damage, you will be liable for all true freight costs (to and from the delivery address) and a 25% restocking fee.

If the box/package looks OK but you feel the item within may be damaged, follow these exact instructions:

1) Note "possible concealed damage" on the delivery bill.
2) ACCEPT DELIVERY.
3) Inspect your item upon unpackaging.
4) If it is indeed damaged, take pictures of the box (all sides) and the item itself. (Insurance/manufacturers require photographs of both the box and the product.)
Do not dispose of the damaged item until the manufacturer or Game Room Shop provides further instructions.
5) DO NOT THROW THE BOX AWAY. (The original box and packaging must be returned in order to process a refund or a replacement order. No exceptions will be made.)
6) Report damage to support@gameroomushop.com within five calendar days of delivery. 

Returns

Your satisfaction is our top priority. We sell only the finest-quality products from reputable manufacturers, so we rarely have problems. But if your item is damaged or defective in some way, we'll make sure you're taken care of.

Most of our products are backed by a manufacturer's warranty. If your item has a defect, please contact the manufacturer as instructed in the paperwork that came with the product. If you need help contacting the manufacturer, feel free to contact us.

If your product was damaged during shipping, contact us and we'll help you get the replacement parts you need or arrange for total replacement of the product at no cost to you. Depending on the manufacturer of your game room item purchased, returns may not be available.

We want you to be completely satisfied with your order. As such, we are happy to cancel or adjust any order before it ships or enters production at no cost to you. Please read our policy for all cancellation and return scenarios.

We recommend that you familiarize yourself with our STORE POLICIES before delivery of your order.

If you have any questions about shipping, delivery, or anything related to your order, please don’t hesitate to contact us!

We constantly compare the prices of our game room collections with those of our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item within 90 days of purchasing from us, we'll refund 110% of the price difference back to you! Rules and conditions apply. 

To receive a price-match refund, please send us the following details:

  • Your full name

  • Your order number

  • Your e-mail address

  • Your phone number

  • The make and model of the product you purchased

  • A screenshot/photo of the competitor's price (including shipping, processing, taxes, and any other applicable fees)

  • Web site address (URL) of the competitor's product offering 

LOWEST PRICE GUARANTEE TERMS & CONDITIONS

You have up to 90 days after purchase to submit a price-match request.

We only price match identical models from authorized U.S. e-commerce dealers who follow dealer minimum advertised pricing (MAP) policies. After receiving your price-match request, we may verify product availability and the price of the competitor before issuing you a match or refund.

Specifically, the competitor’s product must have the same U.S. manufacturer's warranty and model number and contain the same components as the product on Game Room Shop. The competitor's product must be both brand new and in stock. The product must be from a manufacture who has a MAP policy in place.

We will not match pricing from brick-and-mortar stores, auction or liquidation sites (such as eBay/Overstock/Wayfair), private sellers, or member-only websites (including but not limited to: Costco, Sam’s Club, BJs, etc).

We will not match temporary pricing errors, clearance, closeout sales, promotions, or coupons.

Our lowest-price guarantee applies to the total cost to purchase and deliver the item, including shipping, processing, handling, taxes, and other applicable fees.

Our lowest-price guarantee does not apply to items sold for less than $250.

We reserve the right to reject your price-match request if it means we would incur a loss on the sale. We will not price match below our wholesale cost for the product.

Excluded Brands: BlueWave, Imperial, RAM Game Room, RS Barcelona

Feel comfortable knowing that you are paying the best price for all purchases on Game Room Shop.

Here Are 6 Great Reasons

1. LARGE COLLECTION!
Our collection of table games and other in-home game room furnishings is unparalleled in both size and quality. You could spend countless weekends driving around to various retail stores to compile a complete game room set. Or you can save time and money by browsing everything you’ll need in one convenient place. 

Game Room Shop is the best place on the Internet to find entire game room collections in one location for the lowest prices around. Our evolving catalog includes the top brands in a wide variety of sizes and colors. We even offer wall decor, bar setups, and other ancillary products to complete the ideal hang-out space in your home. No matter what brand or style you’re looking for, we have something that will provide years of family fun and fit your style perfectly!  

 
 
 
 
 

2. LOWEST-PRICE GUARANTEE

We constantly compare the prices of our game room collections with those of our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item within 90 days of purchasing from us, we'll refund 110% of the price difference back to you! Rules and conditions apply.

  

 

3. NO SALES TAX

You will not be charged sales tax for any order shipped outside the state of Maryland. This is due to a government mandate that says online retailers are only liable for paying sales tax on orders within their home state. We are based in Maryland. So If you ship to any of the lower 48 states or Washington D.C., we commit to passing these savings on to you for as long as the legislation lasts. (Any orders shipped to Maryland will be charged the standard 6% sales tax.)

 
 
  

4. FREE SHIPPING TO CONTIGUOUS UNITED STATES
We offer FREE shipping within the contiguous U.S. on nearly every item in our inventory (excluding select Playcraft tables, based on region). The price listed on our product page is the price you get. Our standard shipping and delivery time in the contiguous United States is approximately one week after we receive your order. Any exceptions will be called out on the product page. Some items may have an option to expedite shipping and delivery times for an additional charge.

  


 

5. FIVE-STAR CUSTOMER SERVICE
We don’t just sell game room furnishings and accessories, we live them. We grew up playing table games and know how much they mean for family bonding and development. Our highly trained team of gaming fanatics are here to answer any questions you may have about our collections or to discuss which options will work best in your home. Give us a call at (240) 244-6642, chat online, or send us an e-mail at support@gameroomshop.com. We look forward to helping build the perfect customized hang-out space for your family. 



6. YOUR SAFETY & SECURITY ARE PARAMOUNT
We know privacy and security are your primary concerns when shopping online. They’re ours as well. As such, we exclusively use SSL encryption during the checkout process to ensure your personal and financial information remain private. You can also place your order over the phone by calling (240) 244-6642. We accept PayPal and all major credit cards, including Visa, Mastercard, American Express and Discover.

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