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Titan Pro Executive Massage Chair

TPE-1
$3,995.00 $4,999.00

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  • FREE SHIPPING & INSURANCE
  • Limited Stock. Order Today!
  • Same-Day Order Processing
🔥FLASH SALE🔥
Free Shipping & No Tax*
5% Off Most Orders Over $2,500
Use Code FLASH at checkout.

Ends: 11:59PM EST ⏰

Osaki Authorized Dealer - Game Room Shop

**WE WILL NOT BE BEAT ON PRICE - CONTACT US TODAY** 

The Titan Pro Executive Massage Chair packs a punch at a great price. A Full Body massage experience is at your finger tips with a deep 32" 3D Massage Roller, 61 Airbags that provide therapeutic relief, Foot Rollers that targets that acupoints along the soles of your feet, and 3 memory slots to customize and save your own massage program.

Features:

  • Toe massage
  • Adjustable shoulder massage
  • Arm massage
  • 2 stage recline positioning
  • Hip massage
  • Lower back heat
  • Calf heat
  • 3 program memory function
  • Bluetooth connection to android

 

Titan Pro-Executive Massage ChairTitan Pro-Executive Massage ChairTitan Massage Chairs
The Titan Pro Executive is the latest in Titan technology and innovation. Incorporating all the latest massage chair ingenuity, the Pro Executive offers the most features and function in the Titan line up of luxury massage chairs. This chair is keen to attention and has improved many features. Come and experience the Titan difference.

Adjustable Shoulder Massagers

Titan Massage Chairs
The shoulder massagers are adjustable to accommodate various heights and builds. Typically the shoulder massagers are stationary and can not be adjusted, neglecting taller and shorter users. Directly above the shoulder massagers are high quality speakers that will sync with your device to play your favorite tunes while enjoying your personal massage.

Arm Massagers

Titan Massage Chairs
The arm massager is 20”in length, composed of 4 airbags per side that surround the forearms, wrist and hands. The inner lining is made of durable spandex that comfortably contours the shape of the users arms.

Hip Massagers

Titan Massage Chairs
The hip massagers inflate and deflate creating a multitude of different massage actions. When only one side inflates it creates a twisting action. When both sides inflated it compresses the hips inward providing a firm squeeze. Located on the seat base are airbags to prop one side higher than the other adding a new dimension to the hip twist.

Lower Back & Calf Heat

Titan Massage Chairs
In the lower back along the lumbar region are 2 heating pads that reach a soothing temperature of 104 – 122 fahrenheit. With the heat application it will enhance the feel of the roller head massage.

Back Twist

Titan Massage Chairs
Along the outer waist, there are air additional air bags that compliment the hip airbags. The airbags in the backrest will inflate independently for a deeper twist.

2 Stage Recline Positioning

On the center of the remote is the auto recline position button. If you press once the chair will go into a reclined position with the seat base slight more pitched. Press it a second time and the chair will be in the full recline position placing the feet close to heart level. The recline position can be customized. The preset recline settings are recommended recline positions.
Titan Massage Chairs

Leg & Waist Stretch

Titan Massage Chairs
The leg and waist stretch is applied by inflating the airbags in the feet and then retracting downwards creating a pulling action. This action will repeat multiple times during the course of the auto stretch program.

Leg Extension

Titan Massage Chairs
To accommodate the varying height of users, the leg portion is adjustable. The leg massager is on a steel track in 2 different sections. One focusing on the feet and the other on the calves. Gently press your feet down until they are fully extended. The spring will allow for 9 inches (23 cm) of extension.  

3 Row Foot Rollers System / Calf & Foot Massage

Titan Massage Chairs

The foot massagers has 3 rows of rollers on the base. Typically most chairs have 1-2 rows, covering only the toes and bridge. With 3 Rollers, majority of the bottoms of the feet are massaged including the ankle and Achilles. At the rear of the foot massagers are airbags intended for squeezing the ankle and heel. With a close toes system the toes are pampered with an independent toe massage- perfect for relaxing after a long day.
As the foot rollers massage the bottoms of the feet, airbags from sides and top inflate pressing the feet down for a more pressurized massage.

3D Intelligent Massage Technology

Titan Massage Chairs
The 3D massage technology provides a much more consistent massage throughout the back. The natural curves of the spine requires the rollers to be able to retract in and out to compensate for multiple levels of depth. With 3D technology this now possible! A consistent amount of pressure is applied to the massage, enhancing your massage experience. On the top of the shoulder the massage heads will protrude forward pressing down from the top of the shoulders. This innovative massage technology has received high praise for its life like feel.

61 Airbag Massage

Titan Massage Chairs

From the shoulders down to the feet, there are a total of 61 airbags thoughtfully placed throughout the chair, massaging all the key areas for an effective massage. 61 airbags are complimented with 8 magnetic nodes and 2 air pumps for a dependable and strong massage. The airbag massage intensity can be adjusted to 3 levels, mild, medium and strong. The added innovation is that you can control the intensity independently from the arms and the legs. For most chairs the intensity of the air pressure is the same throughout.

6 Pre-Set Programs

There are a total of 6 preset programs. Each one focusing on a specific massage discipline and style. Instead of fussing with custom a program, you can simply press one of the 6 professionally design preset programs. Select from TIME, FINE, RELAX, STIFFNESS, AIR PRESSURE and WAIST STRETCH.

3 Memory Setting

For the ones that are more specific with their massage, you can store up to 3 customized massage programs in to the remote by simply activating all the features you like and then pressing down A,B or C for the chair to memorize. When pressing down you will hear a beep indicating that the chair has completed storing the program. From that point forward simply get in the chair, power it on and then select the customized program. The A, B and C buttons are located to the right of the red power button on the remote.

Easy to Use Remote

Titan Massage Chairs

The remote is mounted to a stand that swivels and moves forward and back. The remote is color coded, indicating functions of the buttons. The Large VFD color display allows you to see what the chair is doing and where it is massaging.

High Quality Speaker

Titan Massage Chairs
Sync your music from your phone or tablet to the chair and play your favorite tunes as you enjoy a relaxing massage. The high quality speaker pumps out a clear and crisp sound dampening the sounds of your surroundings.

Computer Body Scan

Equipped with the latest technology, computer body scan allows for the rollers to map the back curvature with even more accuracy, which translates into a more precise massage hitting all in the key areas. Regardless of your body type this highly advanced chair can measure many body types making each massage experience feel customized.

Product Specification

Titan Massage Chairs
Titan Massage Chairs
 

 

Orders are processed the same day they are received. Standard orders typically ship within 1-7 business days. Made-to-order items and custom orders may take 2-4 weeks to ship, depending on the manufacturer. Lead and delivery times vary by manufacturer. Any delivery time frames listed are just estimates and not guaranteed.

Most large items and game room tables – including but not limited to billiards, shuffleboards, table tennis, foosball, bubble hockey, and poker tables – ship freight. You will need to be at the delivery address when the driver arrives to accept the package and inspect it for damage.

Pick a Delivery Method

By ordering from Game Room Shop and selecting any of the delivery methods below, you are acknowledging that the product is able to fit through your doorways. If the product arrives and is too large to maneuver inside, any fees associated with returning it are your responsibility

Free Curbside Delivery: $0 (for a limited time) 

We currently offer free curbside delivery on most freight orders. Like it sounds, the delivery driver will pull up to the curb outside. It is up to you to remove the item from the truck yourself. The driver is not required to help remove the item himself. He may choose to (or not) at his own discretion. We strongly recommend Liftgate Service and having a second pair of hands to help you. You may select this option at checkout.

Note: If you are unable to remove the item from the truck, storage fees and/or return shipping fees may be incurred at your expense. 

Curbside Liftgate Delivery: $89

You may order liftgate service at the time of purchase or after by clicking here. The driver will remove the item from the truck for you and place it on the curb. It is your responsibility to then move the item inside. We recommend having a dolly and a friend to help.

Front Door/Garage Delivery: $174

The driver will remove the item from the truck and place it by your front door or in your garage. It is your responsibility to then move the item inside. 

White Glove Delivery: $500+ 

With this service, the driver will remove the item from the truck and bring it inside to the specific room of your choice. If the delivery address is difficult to access, if there is more than one flight of stairs, or if another obstacle presents itself, additional charges may apply. 

Note: White Glove Delivery may/may not include set up. This depends on the item purchased. Please contact us for a quote.

Shipping Exclusions

  • The rates above do not apply to RS Barcelona products. You will be charged the full shipping cost.
  • Please reach out to us for a shipping quote prior to placing your order.
  • Alternatively, we can send you a separate shipping invoice once your order is received.

Schedule Delivery Date

As soon as you place your order, we'll send you an order-confirmation e-mail. It is your responsibility to review that e-mail and make sure everything is correct. Especially check item, billing, shipping, delivery, and contact information. 

You will also receive a reminder to add liftgate service to your order. If you have already selected liftgate service or if the item you purchased is not shipping via freight, you may ignore that prompt. If you would like to add liftgate service at that time – we highly recommend that you do – please let us know immediately. 

Once your order leaves the warehouse, you will receive an e-mail with all relevant tracking information. 

The freight carrier will then contact you via the phone number you provided at the time of your purchase to schedule a desired delivery date and time window. 

Additional charges may apply if the delivery location is determined to be inaccessible or difficult to access for the large freight truck. We recommend you discuss any foreseen obstacles with the freight company ahead of delivery. 

Should an issue arise, we will do our best to help you resolve it. But please note that any delays or mishaps during the shipping progress are outside the purview of Game Room Shop

Inspect Before Accept 

Do not sign for delivery until you have given a thorough visual inspection of the package. If the box has holes or tears, take a photo and note it on the bill when you sign. 

The driver MUST note any damage on the "bill of lading" before you sign for it. Otherwise, there is no proof that the damage occurred during shipping and the freight company is released from all responsibility. 

If you notice damage to the item after you open the box, contact us at 240-244-6642.

 

Delivery

It is vital that someone is present to inspect the order for damage or missing parts BEFORE CONFIRMING DELIVERY WITH THE DRIVER. Confirm packageis in good condition upon arrival and that the number of boxes on the delivery bill match the number of boxes you received. If you notice any damages or suspect the item within the delivery box may be damaged, note this on the delivery receipt. Otherwise, insurance cannot be filed and refunds/replacements cannot be made.

If you sign the delivery receipt and later notice damage to the package or item itself, you will no longer have any recourse for replacement or refunds. In the unlikely event for damage during delivery, please follow the following steps to to protect yourself:

If your order arrives damaged or incomplete, follow these exact instructions:

1) REFUSE DELIVERY.
2) Note any damage (rips, holes, crushed cardboard) to the package on the delivery bill.
3) Note any missing items.
4) Take photographs of all sides of the box as proof of damage.
5) Send the photos to support@gameroomshop.com so we can process an insurance claim/replacement.

If delivery is refused for any reason other than damage, you will be liable for all true freight costs (to and from the delivery address) and a 25% restocking fee.

If the box/package looks OK but you feel the item within may be damaged, follow these exact instructions:

1) Note "possible concealed damage" on the delivery bill.
2) ACCEPT DELIVERY.
3) Inspect your item upon unpackaging.
4) If it is indeed damaged, take pictures of the box (all sides) and the item itself. (Insurance/manufacturers require photographs of both the box and the product.)
Do not dispose of the damaged item until the manufacturer or Game Room Shop provides further instructions.
5) DO NOT THROW THE BOX AWAY. (The original box and packaging must be returned in order to process a refund or a replacement order. No exceptions will be made.)
6) Report damage to support@gameroomushop.com within five calendar days of delivery. 

Returns

Your satisfaction is our top priority. We sell only the finest-quality products from reputable manufacturers, so we rarely have problems. But if your item is damaged or defective in some way, we'll make sure you're taken care of.

Most of our products are backed by a manufacturer's warranty. If your item has a defect, please contact the manufacturer as instructed in the paperwork that came with the product. If you need help contacting the manufacturer, feel free to contact us.

If your product was damaged during shipping, contact us and we'll help you get the replacement parts you need or arrange for total replacement of the product at no cost to you. Depending on the manufacturer of your game room item purchased, returns may not be available.

We want you to be completely satisfied with your order. As such, we are happy to cancel or adjust any order before it ships or enters production at no cost to you. Please read our policy for all cancellation and return scenarios.

We recommend that you familiarize yourself with our STORE POLICIES before delivery of your order.

If you have any questions about shipping, delivery, or anything related to your order, please don’t hesitate to contact us!

We constantly compare the prices of our game room collections with those of our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item within 90 days of purchasing from us, we'll refund 110% of the price difference back to you! Rules and conditions apply. 

To receive a price-match refund, please send us the following details:

  • Your full name

  • Your order number

  • Your e-mail address

  • Your phone number

  • The make and model of the product you purchased

  • A screenshot/photo of the competitor's price (including shipping, processing, taxes, and any other applicable fees)

  • Web site address (URL) of the competitor's product offering 

LOWEST PRICE GUARANTEE TERMS & CONDITIONS

You have up to 90 days after purchase to submit a price-match request.

We only price match identical models from authorized U.S. e-commerce dealers who follow dealer minimum advertised pricing (MAP) policies. After receiving your price-match request, we may verify product availability and the price of the competitor before issuing you a match or refund.

Specifically, the competitor’s product must have the same U.S. manufacturer's warranty and model number and contain the same components as the product on Game Room Shop. The competitor's product must be both brand new and in stock. The product must be from a manufacture who has a MAP policy in place.

We will not match pricing from brick-and-mortar stores, auction or liquidation sites (such as eBay/Overstock/Wayfair), private sellers, or member-only websites (including but not limited to: Costco, Sam’s Club, BJs, etc).

We will not match temporary pricing errors, clearance, closeout sales, promotions, or coupons.

Our lowest-price guarantee applies to the total cost to purchase and deliver the item, including shipping, processing, handling, taxes, and other applicable fees.

Our lowest-price guarantee does not apply to items sold for less than $250.

We reserve the right to reject your price-match request if it means we would incur a loss on the sale. We will not price match below our wholesale cost for the product.

Excluded Brands: BlueWave, Imperial, RAM Game Room, RS Barcelona

Feel comfortable knowing that you are paying the best price for all purchases on Game Room Shop.

We're trusted by companies, organizations, universities, and families like just yours.


1. LARGE COLLECTION!
Our collection of table games and other in-home game room furnishings is unparalleled in both size and quality. You could spend countless weekends driving around to various retail stores to compile a complete game room set. Or you can save time and money by browsing everything you’ll need in one convenient place. 

Game Room Shop is the best place on the Internet to find entire game room collections in one location for the lowest prices around. Our evolving catalog includes the top brands in a wide variety of sizes and colors. We even offer wall decor, bar setups, and other ancillary products to complete the ideal hang-out space in your home. No matter what brand or style you’re looking for, we have something that will provide years of family fun and fit your style perfectly!  

 
 
 
 
 

2. LOWEST-PRICE GUARANTEE

We constantly compare the prices of our game room collections with those of our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item within 90 days of purchasing from us, we'll refund 110% of the price difference back to you! Rules and conditions apply.

  

 

3. NO SALES TAX

You will not be charged sales tax for any order shipped outside the state of Maryland. This is due to a government mandate that says online retailers are only liable for paying sales tax on orders within their home state. We are based in Maryland. So If you ship to any of the lower 48 states or Washington D.C., we commit to passing these savings on to you for as long as the legislation lasts. (Any orders shipped to Maryland will be charged the standard 6% sales tax.)

 
 
  

4. FREE SHIPPING TO CONTIGUOUS UNITED STATES
We offer FREE shipping within the contiguous U.S. on nearly every item in our inventory (excluding select Playcraft tables, based on region). The price listed on our product page is the price you get. Our standard shipping and delivery time in the contiguous United States is approximately one week after we receive your order. Any exceptions will be called out on the product page. Some items may have an option to expedite shipping and delivery times for an additional charge.

  


 

5. FIVE-STAR CUSTOMER SERVICE
We don’t just sell game room furnishings and accessories, we live them. We grew up playing table games and know how much they mean for family bonding and development. Our highly trained team of gaming fanatics are here to answer any questions you may have about our collections or to discuss which options will work best in your home. Give us a call at (240) 244-6642, chat online, or send us an e-mail at support@gameroomshop.com. We look forward to helping build the perfect customized hang-out space for your family. 



6. YOUR SAFETY & SECURITY ARE PARAMOUNT
We know privacy and security are your primary concerns when shopping online. They’re ours as well. As such, we exclusively use SSL encryption during the checkout process to ensure your personal and financial information remain private. You can also place your order over the phone by calling (240) 244-6642. We accept PayPal and all major credit cards, including Visa, Mastercard, American Express and Discover.

Osaki Authorized Dealer - Game Room Shop

**WE WILL NOT BE BEAT ON PRICE - CONTACT US TODAY** 

The Titan Pro Executive Massage Chair packs a punch at a great price. A Full Body massage experience is at your finger tips with a deep 32" 3D Massage Roller, 61 Airbags that provide therapeutic relief, Foot Rollers that targets that acupoints along the soles of your feet, and 3 memory slots to customize and save your own massage program.

Features:

  • Toe massage
  • Adjustable shoulder massage
  • Arm massage
  • 2 stage recline positioning
  • Hip massage
  • Lower back heat
  • Calf heat
  • 3 program memory function
  • Bluetooth connection to android

 

Titan Pro-Executive Massage ChairTitan Pro-Executive Massage ChairTitan Massage Chairs
The Titan Pro Executive is the latest in Titan technology and innovation. Incorporating all the latest massage chair ingenuity, the Pro Executive offers the most features and function in the Titan line up of luxury massage chairs. This chair is keen to attention and has improved many features. Come and experience the Titan difference.

Adjustable Shoulder Massagers

Titan Massage Chairs
The shoulder massagers are adjustable to accommodate various heights and builds. Typically the shoulder massagers are stationary and can not be adjusted, neglecting taller and shorter users. Directly above the shoulder massagers are high quality speakers that will sync with your device to play your favorite tunes while enjoying your personal massage.

Arm Massagers

Titan Massage Chairs
The arm massager is 20”in length, composed of 4 airbags per side that surround the forearms, wrist and hands. The inner lining is made of durable spandex that comfortably contours the shape of the users arms.

Hip Massagers

Titan Massage Chairs
The hip massagers inflate and deflate creating a multitude of different massage actions. When only one side inflates it creates a twisting action. When both sides inflated it compresses the hips inward providing a firm squeeze. Located on the seat base are airbags to prop one side higher than the other adding a new dimension to the hip twist.

Lower Back & Calf Heat

Titan Massage Chairs
In the lower back along the lumbar region are 2 heating pads that reach a soothing temperature of 104 – 122 fahrenheit. With the heat application it will enhance the feel of the roller head massage.

Back Twist

Titan Massage Chairs
Along the outer waist, there are air additional air bags that compliment the hip airbags. The airbags in the backrest will inflate independently for a deeper twist.

2 Stage Recline Positioning

On the center of the remote is the auto recline position button. If you press once the chair will go into a reclined position with the seat base slight more pitched. Press it a second time and the chair will be in the full recline position placing the feet close to heart level. The recline position can be customized. The preset recline settings are recommended recline positions.
Titan Massage Chairs

Leg & Waist Stretch

Titan Massage Chairs
The leg and waist stretch is applied by inflating the airbags in the feet and then retracting downwards creating a pulling action. This action will repeat multiple times during the course of the auto stretch program.

Leg Extension

Titan Massage Chairs
To accommodate the varying height of users, the leg portion is adjustable. The leg massager is on a steel track in 2 different sections. One focusing on the feet and the other on the calves. Gently press your feet down until they are fully extended. The spring will allow for 9 inches (23 cm) of extension.  

3 Row Foot Rollers System / Calf & Foot Massage

Titan Massage Chairs

The foot massagers has 3 rows of rollers on the base. Typically most chairs have 1-2 rows, covering only the toes and bridge. With 3 Rollers, majority of the bottoms of the feet are massaged including the ankle and Achilles. At the rear of the foot massagers are airbags intended for squeezing the ankle and heel. With a close toes system the toes are pampered with an independent toe massage- perfect for relaxing after a long day.
As the foot rollers massage the bottoms of the feet, airbags from sides and top inflate pressing the feet down for a more pressurized massage.

3D Intelligent Massage Technology

Titan Massage Chairs
The 3D massage technology provides a much more consistent massage throughout the back. The natural curves of the spine requires the rollers to be able to retract in and out to compensate for multiple levels of depth. With 3D technology this now possible! A consistent amount of pressure is applied to the massage, enhancing your massage experience. On the top of the shoulder the massage heads will protrude forward pressing down from the top of the shoulders. This innovative massage technology has received high praise for its life like feel.

61 Airbag Massage

Titan Massage Chairs

From the shoulders down to the feet, there are a total of 61 airbags thoughtfully placed throughout the chair, massaging all the key areas for an effective massage. 61 airbags are complimented with 8 magnetic nodes and 2 air pumps for a dependable and strong massage. The airbag massage intensity can be adjusted to 3 levels, mild, medium and strong. The added innovation is that you can control the intensity independently from the arms and the legs. For most chairs the intensity of the air pressure is the same throughout.

6 Pre-Set Programs

There are a total of 6 preset programs. Each one focusing on a specific massage discipline and style. Instead of fussing with custom a program, you can simply press one of the 6 professionally design preset programs. Select from TIME, FINE, RELAX, STIFFNESS, AIR PRESSURE and WAIST STRETCH.

3 Memory Setting

For the ones that are more specific with their massage, you can store up to 3 customized massage programs in to the remote by simply activating all the features you like and then pressing down A,B or C for the chair to memorize. When pressing down you will hear a beep indicating that the chair has completed storing the program. From that point forward simply get in the chair, power it on and then select the customized program. The A, B and C buttons are located to the right of the red power button on the remote.

Easy to Use Remote

Titan Massage Chairs

The remote is mounted to a stand that swivels and moves forward and back. The remote is color coded, indicating functions of the buttons. The Large VFD color display allows you to see what the chair is doing and where it is massaging.

High Quality Speaker

Titan Massage Chairs
Sync your music from your phone or tablet to the chair and play your favorite tunes as you enjoy a relaxing massage. The high quality speaker pumps out a clear and crisp sound dampening the sounds of your surroundings.

Computer Body Scan

Equipped with the latest technology, computer body scan allows for the rollers to map the back curvature with even more accuracy, which translates into a more precise massage hitting all in the key areas. Regardless of your body type this highly advanced chair can measure many body types making each massage experience feel customized.

Product Specification

Titan Massage Chairs
Titan Massage Chairs
 

 

Orders are processed the same day they are received. Standard orders typically ship within 1-7 business days. Made-to-order items and custom orders may take 2-4 weeks to ship, depending on the manufacturer. Lead and delivery times vary by manufacturer. Any delivery time frames listed are just estimates and not guaranteed.

Most large items and game room tables – including but not limited to billiards, shuffleboards, table tennis, foosball, bubble hockey, and poker tables – ship freight. You will need to be at the delivery address when the driver arrives to accept the package and inspect it for damage.

Pick a Delivery Method

By ordering from Game Room Shop and selecting any of the delivery methods below, you are acknowledging that the product is able to fit through your doorways. If the product arrives and is too large to maneuver inside, any fees associated with returning it are your responsibility

Free Curbside Delivery: $0 (for a limited time) 

We currently offer free curbside delivery on most freight orders. Like it sounds, the delivery driver will pull up to the curb outside. It is up to you to remove the item from the truck yourself. The driver is not required to help remove the item himself. He may choose to (or not) at his own discretion. We strongly recommend Liftgate Service and having a second pair of hands to help you. You may select this option at checkout.

Note: If you are unable to remove the item from the truck, storage fees and/or return shipping fees may be incurred at your expense. 

Curbside Liftgate Delivery: $89

You may order liftgate service at the time of purchase or after by clicking here. The driver will remove the item from the truck for you and place it on the curb. It is your responsibility to then move the item inside. We recommend having a dolly and a friend to help.

Front Door/Garage Delivery: $174

The driver will remove the item from the truck and place it by your front door or in your garage. It is your responsibility to then move the item inside. 

White Glove Delivery: $500+ 

With this service, the driver will remove the item from the truck and bring it inside to the specific room of your choice. If the delivery address is difficult to access, if there is more than one flight of stairs, or if another obstacle presents itself, additional charges may apply. 

Note: White Glove Delivery may/may not include set up. This depends on the item purchased. Please contact us for a quote.

Shipping Exclusions

  • The rates above do not apply to RS Barcelona products. You will be charged the full shipping cost.
  • Please reach out to us for a shipping quote prior to placing your order.
  • Alternatively, we can send you a separate shipping invoice once your order is received.

Schedule Delivery Date

As soon as you place your order, we'll send you an order-confirmation e-mail. It is your responsibility to review that e-mail and make sure everything is correct. Especially check item, billing, shipping, delivery, and contact information. 

You will also receive a reminder to add liftgate service to your order. If you have already selected liftgate service or if the item you purchased is not shipping via freight, you may ignore that prompt. If you would like to add liftgate service at that time – we highly recommend that you do – please let us know immediately. 

Once your order leaves the warehouse, you will receive an e-mail with all relevant tracking information. 

The freight carrier will then contact you via the phone number you provided at the time of your purchase to schedule a desired delivery date and time window. 

Additional charges may apply if the delivery location is determined to be inaccessible or difficult to access for the large freight truck. We recommend you discuss any foreseen obstacles with the freight company ahead of delivery. 

Should an issue arise, we will do our best to help you resolve it. But please note that any delays or mishaps during the shipping progress are outside the purview of Game Room Shop

Inspect Before Accept 

Do not sign for delivery until you have given a thorough visual inspection of the package. If the box has holes or tears, take a photo and note it on the bill when you sign. 

The driver MUST note any damage on the "bill of lading" before you sign for it. Otherwise, there is no proof that the damage occurred during shipping and the freight company is released from all responsibility. 

If you notice damage to the item after you open the box, contact us at 240-244-6642.

 

Delivery

It is vital that someone is present to inspect the order for damage or missing parts BEFORE CONFIRMING DELIVERY WITH THE DRIVER. Confirm packageis in good condition upon arrival and that the number of boxes on the delivery bill match the number of boxes you received. If you notice any damages or suspect the item within the delivery box may be damaged, note this on the delivery receipt. Otherwise, insurance cannot be filed and refunds/replacements cannot be made.

If you sign the delivery receipt and later notice damage to the package or item itself, you will no longer have any recourse for replacement or refunds. In the unlikely event for damage during delivery, please follow the following steps to to protect yourself:

If your order arrives damaged or incomplete, follow these exact instructions:

1) REFUSE DELIVERY.
2) Note any damage (rips, holes, crushed cardboard) to the package on the delivery bill.
3) Note any missing items.
4) Take photographs of all sides of the box as proof of damage.
5) Send the photos to support@gameroomshop.com so we can process an insurance claim/replacement.

If delivery is refused for any reason other than damage, you will be liable for all true freight costs (to and from the delivery address) and a 25% restocking fee.

If the box/package looks OK but you feel the item within may be damaged, follow these exact instructions:

1) Note "possible concealed damage" on the delivery bill.
2) ACCEPT DELIVERY.
3) Inspect your item upon unpackaging.
4) If it is indeed damaged, take pictures of the box (all sides) and the item itself. (Insurance/manufacturers require photographs of both the box and the product.)
Do not dispose of the damaged item until the manufacturer or Game Room Shop provides further instructions.
5) DO NOT THROW THE BOX AWAY. (The original box and packaging must be returned in order to process a refund or a replacement order. No exceptions will be made.)
6) Report damage to support@gameroomushop.com within five calendar days of delivery. 

Returns

Your satisfaction is our top priority. We sell only the finest-quality products from reputable manufacturers, so we rarely have problems. But if your item is damaged or defective in some way, we'll make sure you're taken care of.

Most of our products are backed by a manufacturer's warranty. If your item has a defect, please contact the manufacturer as instructed in the paperwork that came with the product. If you need help contacting the manufacturer, feel free to contact us.

If your product was damaged during shipping, contact us and we'll help you get the replacement parts you need or arrange for total replacement of the product at no cost to you. Depending on the manufacturer of your game room item purchased, returns may not be available.

We want you to be completely satisfied with your order. As such, we are happy to cancel or adjust any order before it ships or enters production at no cost to you. Please read our policy for all cancellation and return scenarios.

We recommend that you familiarize yourself with our STORE POLICIES before delivery of your order.

If you have any questions about shipping, delivery, or anything related to your order, please don’t hesitate to contact us!

We constantly compare the prices of our game room collections with those of our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item within 90 days of purchasing from us, we'll refund 110% of the price difference back to you! Rules and conditions apply. 

To receive a price-match refund, please send us the following details:

  • Your full name

  • Your order number

  • Your e-mail address

  • Your phone number

  • The make and model of the product you purchased

  • A screenshot/photo of the competitor's price (including shipping, processing, taxes, and any other applicable fees)

  • Web site address (URL) of the competitor's product offering 

LOWEST PRICE GUARANTEE TERMS & CONDITIONS

You have up to 90 days after purchase to submit a price-match request.

We only price match identical models from authorized U.S. e-commerce dealers who follow dealer minimum advertised pricing (MAP) policies. After receiving your price-match request, we may verify product availability and the price of the competitor before issuing you a match or refund.

Specifically, the competitor’s product must have the same U.S. manufacturer's warranty and model number and contain the same components as the product on Game Room Shop. The competitor's product must be both brand new and in stock. The product must be from a manufacture who has a MAP policy in place.

We will not match pricing from brick-and-mortar stores, auction or liquidation sites (such as eBay/Overstock/Wayfair), private sellers, or member-only websites (including but not limited to: Costco, Sam’s Club, BJs, etc).

We will not match temporary pricing errors, clearance, closeout sales, promotions, or coupons.

Our lowest-price guarantee applies to the total cost to purchase and deliver the item, including shipping, processing, handling, taxes, and other applicable fees.

Our lowest-price guarantee does not apply to items sold for less than $250.

We reserve the right to reject your price-match request if it means we would incur a loss on the sale. We will not price match below our wholesale cost for the product.

Excluded Brands: BlueWave, Imperial, RAM Game Room, RS Barcelona

Feel comfortable knowing that you are paying the best price for all purchases on Game Room Shop.

We're trusted by companies, organizations, universities, and families like just yours.


1. LARGE COLLECTION!
Our collection of table games and other in-home game room furnishings is unparalleled in both size and quality. You could spend countless weekends driving around to various retail stores to compile a complete game room set. Or you can save time and money by browsing everything you’ll need in one convenient place. 

Game Room Shop is the best place on the Internet to find entire game room collections in one location for the lowest prices around. Our evolving catalog includes the top brands in a wide variety of sizes and colors. We even offer wall decor, bar setups, and other ancillary products to complete the ideal hang-out space in your home. No matter what brand or style you’re looking for, we have something that will provide years of family fun and fit your style perfectly!  

 
 
 
 
 

2. LOWEST-PRICE GUARANTEE

We constantly compare the prices of our game room collections with those of our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item within 90 days of purchasing from us, we'll refund 110% of the price difference back to you! Rules and conditions apply.

  

 

3. NO SALES TAX

You will not be charged sales tax for any order shipped outside the state of Maryland. This is due to a government mandate that says online retailers are only liable for paying sales tax on orders within their home state. We are based in Maryland. So If you ship to any of the lower 48 states or Washington D.C., we commit to passing these savings on to you for as long as the legislation lasts. (Any orders shipped to Maryland will be charged the standard 6% sales tax.)

 
 
  

4. FREE SHIPPING TO CONTIGUOUS UNITED STATES
We offer FREE shipping within the contiguous U.S. on nearly every item in our inventory (excluding select Playcraft tables, based on region). The price listed on our product page is the price you get. Our standard shipping and delivery time in the contiguous United States is approximately one week after we receive your order. Any exceptions will be called out on the product page. Some items may have an option to expedite shipping and delivery times for an additional charge.

  


 

5. FIVE-STAR CUSTOMER SERVICE
We don’t just sell game room furnishings and accessories, we live them. We grew up playing table games and know how much they mean for family bonding and development. Our highly trained team of gaming fanatics are here to answer any questions you may have about our collections or to discuss which options will work best in your home. Give us a call at (240) 244-6642, chat online, or send us an e-mail at support@gameroomshop.com. We look forward to helping build the perfect customized hang-out space for your family. 



6. YOUR SAFETY & SECURITY ARE PARAMOUNT
We know privacy and security are your primary concerns when shopping online. They’re ours as well. As such, we exclusively use SSL encryption during the checkout process to ensure your personal and financial information remain private. You can also place your order over the phone by calling (240) 244-6642. We accept PayPal and all major credit cards, including Visa, Mastercard, American Express and Discover.

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