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240-244-6642

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Valley Panther Black Cat 101" Pool Table Coin Operated

ZD11-PBC-101
$3,999.00

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  • Best Price & Customer Service Guarantee 🏆
  • FREE SHIPPING & INSURANCE
  • Limited Stock. Order Today!
  • Made to Order in America: Estimated 2-3 Week Lead Time
  • Same-Day Order Processing

Valley Authorized Dealer - Game Room Shop

Valley Panther 8 FootBlack Cat Coin Op Pool TableWith Push ChuteZD-11 / ZD-11x

Includes Billiard Balls, Triangle Rack, and 4 Cues

Valley’s flagship Panther ZD-X™ electronic table adds versatile and friendly programmable features to the attractive looks of the Panther ZD-11. The upgraded battery, charger and bill acceptor bring longer life, faster charges and improved reliability.

Valley'ssoftware incorporates a one-touch battery test feature, an industry-leading League Dues management software, expanded accounting options, and even more Happy Hour, time play and bonus pricing choices.

The 5-bolt dual density cushions, Valley Ultra cloth and the perfectly-balanced Saluc ball are all designed to improve playability…and profitability.

Features

  • League functionnow allows the table to collect League dues â no lost envelopes
  • Software allows formore pricing optionsthan ever
  • Accounting and Auditing functionshelp Operators find what options were most popular in the location.
  • USB Printerexpandability
  • Fully self-contained MEI $1-$20bill acceptorfor increased profits
  • Card ReaderReady
  • PayRange compatibility
  • 18-amp system holds charges longer and accepts a full charge in a few short hours.
  • Built-inBattery protection softwarelimits the chance of battery damage.
  • Battery and charger located behindeasy-accessoversizedclean-out door, away from secure cash-box area.
  • Export capability from the factory. Software allows for adjustable base coins. ThePanther ZD-Xcan travel worldwide without board or software changes
  • Proudly built in Richland Hills TX USA

Special Panther Features

  • PATENTED Flush-mount corner castings and coordinating down corners
  • Flush-mount rubber pocket liners, removable with 2 surface-flush fasteners
  • RichBlack CatFinish Cabinetwood laminate
  • Black-laminate top rails with high-visibility white sights

The Solid Valley Foundation

  • 3/4" Seven-ply solid-core plywood cabinet
  • Quality Imported Slate
  • Side-by-side and end-to-end slate support
  • Solid poplar hardwood cushion rails and top rails
  • Coin chute housing, breaks away without costly cabinet damage, replaces easily.
  • 5-bolt threaded-insert Panther Rail system eliminates dead spots
  • One piece ball collector with chalk relief, quieter with no hang ups

Classic ValleySpecifications

  • Magnetic Cue Ball separator without moving parts uses a cue ball the EXACT SAME SIZE AND WEIGHT as the object balls
  • Dual-bolt magnet holderfor improved reliability
  • Valley exclusive Dual-Density cushion rail rubber by D&R Championship â for responsiveness and accuracy
  • Diamond markers, permanently printed and coated with clear melamine layer
  • Valley Teflon Ultra cloth by Championship resists spills and looks better, longer
  • Adjustable coin slot, Factory set to $1 play
  • Coin counter on door for improved visibility
  • Proudly built in Richland Hills TX USA
  • Also Available inHighland MapleFinish

Optional DBA (Dollar Bill Acceptor)

  • The upgraded battery, charger and bill acceptor bring longer life, faster charges and improved reliability.
  • Fully self-contained MEI $1-$20 bill acceptor for increased profits
  • SKU: ZD-11X

    Dimensions / Other Models (Including links to Coin-Op versions)

          • 88" Home Model | 88" Coin-Op Model
            88"L x 50"W x 31"H; Slate: 3/4"; Weight: 605 lbs (home) /652 lbs (coin)
            Playing Surface Dimensions: 74.5"L x37"W
          • 93" Home Model| 93" Coin-Op Model
            93"L x 53"W x 31"H; Slate: 3/4"; Weight: 670 lbs (home) / 710 lbs (coin)
            Playing Surface Dimensions: 80"L x 40"W
          • 101" Home Model| 101" Coin-Op Model
            101"L x 56"W x 31"H; Slate 7/8"; Weight: 845 lbs / 860 lbs (coin)
            Playing Surface Dimensions: 88"L x 44"W
          • Valley Pool Tables Frequently Asked Questions

            Q: What are the size of the pockets? Can they be tightened?
            A: The default pocket size of each pocket is 4 1/2". Yes, customizations can be made to tighten them to 4 1/4" for an additional fee.

    COVID-19 Information

    Most orders will ship ON TIME as typically expected.

    Due to COVID-19 virus circumstances, Game Room Shop has to temporarily suspend Assembly/White Glove Delivery Services on select items. These can only deliver LTL (Curbside/Front-Door/Garage). Please reach out to us to see if your product of interest is affected. There is no change in small package deliveries.

    Please reach out to us if you need a manual or video installation instructions. Thank you in advance for understanding!

    Orders are processed the same day they are received. Standard orders typically ship within 1-7 business days. Made-to-order items and custom orders may take 2-4 weeks to ship, depending on the manufacturer. Lead and delivery times vary by manufacturer. Any delivery time frames listed are just estimates and not guaranteed.

    Most large items and game room tables – including but not limited to billiards, shuffleboards, table tennis, foosball, bubble hockey, and poker tables – ship freight. You will need to be at the delivery address when the driver arrives to accept the package and inspect it for damage.

    Pick a Delivery Method

    By ordering from Game Room Shop and selecting any of the delivery methods below, you are acknowledging that the product is able to fit through your doorways. If the product arrives and is too large to maneuver to your room of choice, any fees associated with dismantling/reassembly or returning it are your responsibility. The following shipping options are available for most products sold. (See Brand Specific Delivery Options below for exclusions).

    Free Curbside Delivery: $0 (for a limited time) 

    We currently offer free curbside delivery on most freight orders. Like it sounds, the delivery driver will pull up to the curb outside. It is up to you to remove the item from the truck yourself. The driver is not required to help remove the item himself. He may choose to (or not) at his own discretion. We strongly recommend Liftgate Service and having a second pair of hands to help you. You may select this option at checkout.

    Note: If you are unable to remove the item from the truck, storage fees and/or return shipping fees may be incurred at your expense.

    Curbside Liftgate Delivery: $89

    You may order liftgate service at the time of purchase or after by clicking here. The driver will remove the item from the truck for you and place it on the curb. It is your responsibility to then move the item inside. We recommend having a dolly and a friend to help.

    Front Door/Garage Delivery: $174

    The driver will remove the item from the truck and place it by your front door or in your garage. It is your responsibility to then move the item inside. 

    White Glove Delivery: $500+ 

    With this service, the driver will remove the item from the truck and bring it inside to the specific room of your choice. If the delivery address is difficult to access, if there is more than one flight of stairs, or if another obstacle presents itself, additional charges may apply. 

    Note: White Glove Delivery may/may not include set up. This depends on the item purchased. Please contact us for a quote.

    Brand Specific Delivery Options

    The following are excluded from our Free Shipping promotion and standard delivery options/rates above. This is to accommodate brand specific policies, as all authorized dealers are required to enforce:

    • Warrior: $139. Discounted Front Door Delivery to residents.
    • RS Barcelona: 10% of product price. Front Door Delivery to residents.

    Schedule Delivery Date

    As soon as you place your order, we'll send you an order-confirmation e-mail. It is your responsibility to review that e-mail and make sure everything is correct. Especially check item, billing, shipping, delivery, and contact information. 

    You will also receive a reminder to add liftgate service to your order. If you have already selected liftgate service or if the item you purchased is not shipping via freight, you may ignore that prompt. If you would like to add liftgate service at that time – we highly recommend that you do – please let us know immediately. 

    Once your order leaves the warehouse, you will receive an e-mail with all relevant tracking information. 

    The freight carrier will then contact you via the phone number you provided at the time of your purchase to schedule a desired delivery date and time window. 

    Additional charges may apply if the delivery location is determined to be inaccessible or difficult to access for the large freight truck. We recommend you discuss any foreseen obstacles with the freight company ahead of delivery. 

    Should an issue arise, we will do our best to help you resolve it. But please note that any delays or mishaps during the shipping progress are outside the purview of Game Room Shop

    Inspect Before Accept 

    Do not sign for delivery until you have given a thorough visual inspection of the package. If the box has holes or tears, take a photo and note it on the bill when you sign. 

    The driver MUST note any damage on the "bill of lading" before you sign for it. Otherwise, there is no proof that the damage occurred during shipping and the freight company is released from all responsibility. 

    If you notice damage to the item after you open the box, contact us at 240-244-6642.

     

    Delivery

    It is vital that someone is present to inspect the order for damage or missing parts BEFORE CONFIRMING DELIVERY WITH THE DRIVER. Confirm packageis in good condition upon arrival and that the number of boxes on the delivery bill match the number of boxes you received. If you notice any damages or suspect the item within the delivery box may be damaged, note this on the delivery receipt. Otherwise, insurance cannot be filed and refunds/replacements cannot be made.

    If you sign the delivery receipt and later notice damage to the package or item itself, you will no longer have any recourse for replacement or refunds. In the unlikely event for damage during delivery, please follow the following steps to to protect yourself:

    If your order arrives damaged or incomplete, follow these exact instructions:

    1) REFUSE DELIVERY.
    2) Note any damage (rips, holes, crushed cardboard) to the package on the delivery bill.
    3) Note any missing items.
    4) Take photographs of all sides of the box as proof of damage.
    5) Send the photos to support@gameroomshop.com so we can process an insurance claim/replacement.

    If delivery is refused for any reason other than damage, you will be liable for all true freight costs (to and from the delivery address) and a 25% restocking fee.

    If the box/package looks OK but you feel the item within may be damaged, follow these exact instructions:

    1) Note "possible concealed damage" on the delivery bill.
    2) ACCEPT DELIVERY.
    3) Inspect your item upon unpackaging.
    4) If it is indeed damaged, take pictures of the box (all sides) and the item itself. (Insurance/manufacturers require photographs of both the box and the product.)
    Do not dispose of the damaged item until the manufacturer or Game Room Shop provides further instructions.
    5) DO NOT THROW THE BOX AWAY. (The original box and packaging must be returned in order to process a refund or a replacement order. No exceptions will be made.)
    6) Report damage to support@gameroomushop.com within five calendar days of delivery. 

    Returns

    Your satisfaction is our top priority. We sell only the finest-quality products from reputable manufacturers, so we rarely have problems. But if your item is damaged or defective in some way, we'll make sure you're taken care of.

    Most of our products are backed by a manufacturer's warranty. If your item has a defect, please contact the manufacturer as instructed in the paperwork that came with the product. If you need help contacting the manufacturer, feel free to contact us.

    If your product was damaged during shipping, contact us and we'll help you get the replacement parts you need or arrange for total replacement of the product at no cost to you. Depending on the manufacturer of your game room item purchased, returns may not be available.

    We want you to be completely satisfied with your order. As such, we are happy to cancel or adjust any order before it ships or enters production at no cost to you. Please read our policy for all cancellation and return scenarios.

    We recommend that you familiarize yourself with our STORE POLICIES before delivery of your order.

    If you have any questions about shipping, delivery, or anything related to your order, please don’t hesitate to contact us!

    We constantly compare the prices of our game room collections with those of our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item within 90 days of purchasing from us, we'll refund 110% of the price difference back to you! Rules and conditions apply. 

    To receive a price-match refund, please send us the following details:

    • Your full name

    • Your order number

    • Your e-mail address

    • Your phone number

    • The make and model of the product you purchased

    • A screenshot/photo of the competitor's price (including shipping, processing, taxes, and any other applicable fees)

    • Web site address (URL) of the competitor's product offering 

    LOWEST PRICE GUARANTEE TERMS & CONDITIONS

    You have up to 90 days after purchase to submit a price-match request.

    We only price match identical models from authorized U.S. e-commerce dealers who follow dealer minimum advertised pricing (MAP) policies. After receiving your price-match request, we may verify product availability and the price of the competitor before issuing you a match or refund.

    Specifically, the competitor’s product must have the same U.S. manufacturer's warranty and model number and contain the same components as the product on Game Room Shop. The competitor's product must be both brand new and in stock. The product must be from a manufacture who has a MAP policy in place.

    We will not match pricing from brick-and-mortar stores, auction or liquidation sites (such as eBay/Overstock/Wayfair), private sellers, or member-only websites (including but not limited to: Costco, Sam’s Club, BJs, etc).

    We will not match temporary pricing errors, clearance, closeout sales, promotions, or coupons.

    Our lowest-price guarantee applies to the total cost to purchase and deliver the item, including shipping, processing, handling, taxes, and other applicable fees.

    Our lowest-price guarantee does not apply to items sold for less than $250.

    We reserve the right to reject your price-match request if it means we would incur a loss on the sale. We will not price match below our wholesale cost for the product.

    Excluded Brands: BlueWave, Imperial, RAM Game Room, RS Barcelona

    Feel comfortable knowing that you are paying the best price for all purchases on Game Room Shop.

    We're trusted by companies, organizations, universities, and families like just yours.


    1. LARGE COLLECTION!
    Our collection of table games and other in-home game room furnishings is unparalleled in both size and quality. You could spend countless weekends driving around to various retail stores to compile a complete game room set. Or you can save time and money by browsing everything you’ll need in one convenient place. 

    Game Room Shop is the best place on the Internet to find entire game room collections in one location for the lowest prices around. Our evolving catalog includes the top brands in a wide variety of sizes and colors. We even offer wall decor, bar setups, and other ancillary products to complete the ideal hang-out space in your home. No matter what brand or style you’re looking for, we have something that will provide years of family fun and fit your style perfectly!  

     
     
     
     
     

    2. LOWEST-PRICE GUARANTEE

    We constantly compare the prices of our game room collections with those of our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item within 90 days of purchasing from us, we'll refund 110% of the price difference back to you! Rules and conditions apply.

      

     

    3. NO SALES TAX

    You will not be charged sales tax for any order shipped outside the state of Maryland. This is due to a government mandate that says online retailers are only liable for paying sales tax on orders within their home state. We are based in Maryland. So If you ship to any of the lower 48 states or Washington D.C., we commit to passing these savings on to you for as long as the legislation lasts. (Any orders shipped to Maryland will be charged the standard 6% sales tax.)

     
     
      

    4. FREE SHIPPING TO CONTIGUOUS UNITED STATES
    We offer FREE shipping within the contiguous U.S. on nearly every item in our inventory (excluding select Playcraft tables, based on region). The price listed on our product page is the price you get. Our standard shipping and delivery time in the contiguous United States is approximately one week after we receive your order. Any exceptions will be called out on the product page. Some items may have an option to expedite shipping and delivery times for an additional charge.

      


     

    5. FIVE-STAR CUSTOMER SERVICE
    We don’t just sell game room furnishings and accessories, we live them. We grew up playing table games and know how much they mean for family bonding and development. Our highly trained team of gaming fanatics are here to answer any questions you may have about our collections or to discuss which options will work best in your home. Give us a call at (240) 244-6642, chat online, or send us an e-mail at support@gameroomshop.com. We look forward to helping build the perfect customized hang-out space for your family. 



    6. YOUR SAFETY & SECURITY ARE PARAMOUNT
    We know privacy and security are your primary concerns when shopping online. They’re ours as well. As such, we exclusively use SSL encryption during the checkout process to ensure your personal and financial information remain private. You can also place your order over the phone by calling (240) 244-6642. We accept PayPal and all major credit cards, including Visa, Mastercard, American Express and Discover.

    Valley Authorized Dealer - Game Room Shop

    Valley Panther 8 FootBlack Cat Coin Op Pool TableWith Push ChuteZD-11 / ZD-11x

    Includes Billiard Balls, Triangle Rack, and 4 Cues

    Valley’s flagship Panther ZD-X™ electronic table adds versatile and friendly programmable features to the attractive looks of the Panther ZD-11. The upgraded battery, charger and bill acceptor bring longer life, faster charges and improved reliability.

    Valley'ssoftware incorporates a one-touch battery test feature, an industry-leading League Dues management software, expanded accounting options, and even more Happy Hour, time play and bonus pricing choices.

    The 5-bolt dual density cushions, Valley Ultra cloth and the perfectly-balanced Saluc ball are all designed to improve playability…and profitability.

    Features

    • League functionnow allows the table to collect League dues â no lost envelopes
    • Software allows formore pricing optionsthan ever
    • Accounting and Auditing functionshelp Operators find what options were most popular in the location.
    • USB Printerexpandability
    • Fully self-contained MEI $1-$20bill acceptorfor increased profits
    • Card ReaderReady
    • PayRange compatibility
    • 18-amp system holds charges longer and accepts a full charge in a few short hours.
    • Built-inBattery protection softwarelimits the chance of battery damage.
    • Battery and charger located behindeasy-accessoversizedclean-out door, away from secure cash-box area.
    • Export capability from the factory. Software allows for adjustable base coins. ThePanther ZD-Xcan travel worldwide without board or software changes
    • Proudly built in Richland Hills TX USA

    Special Panther Features

    • PATENTED Flush-mount corner castings and coordinating down corners
    • Flush-mount rubber pocket liners, removable with 2 surface-flush fasteners
    • RichBlack CatFinish Cabinetwood laminate
    • Black-laminate top rails with high-visibility white sights

    The Solid Valley Foundation

    • 3/4" Seven-ply solid-core plywood cabinet
    • Quality Imported Slate
    • Side-by-side and end-to-end slate support
    • Solid poplar hardwood cushion rails and top rails
    • Coin chute housing, breaks away without costly cabinet damage, replaces easily.
    • 5-bolt threaded-insert Panther Rail system eliminates dead spots
    • One piece ball collector with chalk relief, quieter with no hang ups

    Classic ValleySpecifications

    • Magnetic Cue Ball separator without moving parts uses a cue ball the EXACT SAME SIZE AND WEIGHT as the object balls
    • Dual-bolt magnet holderfor improved reliability
    • Valley exclusive Dual-Density cushion rail rubber by D&R Championship â for responsiveness and accuracy
    • Diamond markers, permanently printed and coated with clear melamine layer
    • Valley Teflon Ultra cloth by Championship resists spills and looks better, longer
    • Adjustable coin slot, Factory set to $1 play
    • Coin counter on door for improved visibility
    • Proudly built in Richland Hills TX USA
    • Also Available inHighland MapleFinish

    Optional DBA (Dollar Bill Acceptor)

    • The upgraded battery, charger and bill acceptor bring longer life, faster charges and improved reliability.
    • Fully self-contained MEI $1-$20 bill acceptor for increased profits
    • SKU: ZD-11X

      Dimensions / Other Models (Including links to Coin-Op versions)

            • 88" Home Model | 88" Coin-Op Model
              88"L x 50"W x 31"H; Slate: 3/4"; Weight: 605 lbs (home) /652 lbs (coin)
              Playing Surface Dimensions: 74.5"L x37"W
            • 93" Home Model| 93" Coin-Op Model
              93"L x 53"W x 31"H; Slate: 3/4"; Weight: 670 lbs (home) / 710 lbs (coin)
              Playing Surface Dimensions: 80"L x 40"W
            • 101" Home Model| 101" Coin-Op Model
              101"L x 56"W x 31"H; Slate 7/8"; Weight: 845 lbs / 860 lbs (coin)
              Playing Surface Dimensions: 88"L x 44"W
            • Valley Pool Tables Frequently Asked Questions

              Q: What are the size of the pockets? Can they be tightened?
              A: The default pocket size of each pocket is 4 1/2". Yes, customizations can be made to tighten them to 4 1/4" for an additional fee.

      COVID-19 Information

      Most orders will ship ON TIME as typically expected.

      Due to COVID-19 virus circumstances, Game Room Shop has to temporarily suspend Assembly/White Glove Delivery Services on select items. These can only deliver LTL (Curbside/Front-Door/Garage). Please reach out to us to see if your product of interest is affected. There is no change in small package deliveries.

      Please reach out to us if you need a manual or video installation instructions. Thank you in advance for understanding!

      Orders are processed the same day they are received. Standard orders typically ship within 1-7 business days. Made-to-order items and custom orders may take 2-4 weeks to ship, depending on the manufacturer. Lead and delivery times vary by manufacturer. Any delivery time frames listed are just estimates and not guaranteed.

      Most large items and game room tables – including but not limited to billiards, shuffleboards, table tennis, foosball, bubble hockey, and poker tables – ship freight. You will need to be at the delivery address when the driver arrives to accept the package and inspect it for damage.

      Pick a Delivery Method

      By ordering from Game Room Shop and selecting any of the delivery methods below, you are acknowledging that the product is able to fit through your doorways. If the product arrives and is too large to maneuver to your room of choice, any fees associated with dismantling/reassembly or returning it are your responsibility. The following shipping options are available for most products sold. (See Brand Specific Delivery Options below for exclusions).

      Free Curbside Delivery: $0 (for a limited time) 

      We currently offer free curbside delivery on most freight orders. Like it sounds, the delivery driver will pull up to the curb outside. It is up to you to remove the item from the truck yourself. The driver is not required to help remove the item himself. He may choose to (or not) at his own discretion. We strongly recommend Liftgate Service and having a second pair of hands to help you. You may select this option at checkout.

      Note: If you are unable to remove the item from the truck, storage fees and/or return shipping fees may be incurred at your expense.

      Curbside Liftgate Delivery: $89

      You may order liftgate service at the time of purchase or after by clicking here. The driver will remove the item from the truck for you and place it on the curb. It is your responsibility to then move the item inside. We recommend having a dolly and a friend to help.

      Front Door/Garage Delivery: $174

      The driver will remove the item from the truck and place it by your front door or in your garage. It is your responsibility to then move the item inside. 

      White Glove Delivery: $500+ 

      With this service, the driver will remove the item from the truck and bring it inside to the specific room of your choice. If the delivery address is difficult to access, if there is more than one flight of stairs, or if another obstacle presents itself, additional charges may apply. 

      Note: White Glove Delivery may/may not include set up. This depends on the item purchased. Please contact us for a quote.

      Brand Specific Delivery Options

      The following are excluded from our Free Shipping promotion and standard delivery options/rates above. This is to accommodate brand specific policies, as all authorized dealers are required to enforce:

      • Warrior: $139. Discounted Front Door Delivery to residents.
      • RS Barcelona: 10% of product price. Front Door Delivery to residents.

      Schedule Delivery Date

      As soon as you place your order, we'll send you an order-confirmation e-mail. It is your responsibility to review that e-mail and make sure everything is correct. Especially check item, billing, shipping, delivery, and contact information. 

      You will also receive a reminder to add liftgate service to your order. If you have already selected liftgate service or if the item you purchased is not shipping via freight, you may ignore that prompt. If you would like to add liftgate service at that time – we highly recommend that you do – please let us know immediately. 

      Once your order leaves the warehouse, you will receive an e-mail with all relevant tracking information. 

      The freight carrier will then contact you via the phone number you provided at the time of your purchase to schedule a desired delivery date and time window. 

      Additional charges may apply if the delivery location is determined to be inaccessible or difficult to access for the large freight truck. We recommend you discuss any foreseen obstacles with the freight company ahead of delivery. 

      Should an issue arise, we will do our best to help you resolve it. But please note that any delays or mishaps during the shipping progress are outside the purview of Game Room Shop

      Inspect Before Accept 

      Do not sign for delivery until you have given a thorough visual inspection of the package. If the box has holes or tears, take a photo and note it on the bill when you sign. 

      The driver MUST note any damage on the "bill of lading" before you sign for it. Otherwise, there is no proof that the damage occurred during shipping and the freight company is released from all responsibility. 

      If you notice damage to the item after you open the box, contact us at 240-244-6642.

       

      Delivery

      It is vital that someone is present to inspect the order for damage or missing parts BEFORE CONFIRMING DELIVERY WITH THE DRIVER. Confirm packageis in good condition upon arrival and that the number of boxes on the delivery bill match the number of boxes you received. If you notice any damages or suspect the item within the delivery box may be damaged, note this on the delivery receipt. Otherwise, insurance cannot be filed and refunds/replacements cannot be made.

      If you sign the delivery receipt and later notice damage to the package or item itself, you will no longer have any recourse for replacement or refunds. In the unlikely event for damage during delivery, please follow the following steps to to protect yourself:

      If your order arrives damaged or incomplete, follow these exact instructions:

      1) REFUSE DELIVERY.
      2) Note any damage (rips, holes, crushed cardboard) to the package on the delivery bill.
      3) Note any missing items.
      4) Take photographs of all sides of the box as proof of damage.
      5) Send the photos to support@gameroomshop.com so we can process an insurance claim/replacement.

      If delivery is refused for any reason other than damage, you will be liable for all true freight costs (to and from the delivery address) and a 25% restocking fee.

      If the box/package looks OK but you feel the item within may be damaged, follow these exact instructions:

      1) Note "possible concealed damage" on the delivery bill.
      2) ACCEPT DELIVERY.
      3) Inspect your item upon unpackaging.
      4) If it is indeed damaged, take pictures of the box (all sides) and the item itself. (Insurance/manufacturers require photographs of both the box and the product.)
      Do not dispose of the damaged item until the manufacturer or Game Room Shop provides further instructions.
      5) DO NOT THROW THE BOX AWAY. (The original box and packaging must be returned in order to process a refund or a replacement order. No exceptions will be made.)
      6) Report damage to support@gameroomushop.com within five calendar days of delivery. 

      Returns

      Your satisfaction is our top priority. We sell only the finest-quality products from reputable manufacturers, so we rarely have problems. But if your item is damaged or defective in some way, we'll make sure you're taken care of.

      Most of our products are backed by a manufacturer's warranty. If your item has a defect, please contact the manufacturer as instructed in the paperwork that came with the product. If you need help contacting the manufacturer, feel free to contact us.

      If your product was damaged during shipping, contact us and we'll help you get the replacement parts you need or arrange for total replacement of the product at no cost to you. Depending on the manufacturer of your game room item purchased, returns may not be available.

      We want you to be completely satisfied with your order. As such, we are happy to cancel or adjust any order before it ships or enters production at no cost to you. Please read our policy for all cancellation and return scenarios.

      We recommend that you familiarize yourself with our STORE POLICIES before delivery of your order.

      If you have any questions about shipping, delivery, or anything related to your order, please don’t hesitate to contact us!

      We constantly compare the prices of our game room collections with those of our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item within 90 days of purchasing from us, we'll refund 110% of the price difference back to you! Rules and conditions apply. 

      To receive a price-match refund, please send us the following details:

      • Your full name

      • Your order number

      • Your e-mail address

      • Your phone number

      • The make and model of the product you purchased

      • A screenshot/photo of the competitor's price (including shipping, processing, taxes, and any other applicable fees)

      • Web site address (URL) of the competitor's product offering 

      LOWEST PRICE GUARANTEE TERMS & CONDITIONS

      You have up to 90 days after purchase to submit a price-match request.

      We only price match identical models from authorized U.S. e-commerce dealers who follow dealer minimum advertised pricing (MAP) policies. After receiving your price-match request, we may verify product availability and the price of the competitor before issuing you a match or refund.

      Specifically, the competitor’s product must have the same U.S. manufacturer's warranty and model number and contain the same components as the product on Game Room Shop. The competitor's product must be both brand new and in stock. The product must be from a manufacture who has a MAP policy in place.

      We will not match pricing from brick-and-mortar stores, auction or liquidation sites (such as eBay/Overstock/Wayfair), private sellers, or member-only websites (including but not limited to: Costco, Sam’s Club, BJs, etc).

      We will not match temporary pricing errors, clearance, closeout sales, promotions, or coupons.

      Our lowest-price guarantee applies to the total cost to purchase and deliver the item, including shipping, processing, handling, taxes, and other applicable fees.

      Our lowest-price guarantee does not apply to items sold for less than $250.

      We reserve the right to reject your price-match request if it means we would incur a loss on the sale. We will not price match below our wholesale cost for the product.

      Excluded Brands: BlueWave, Imperial, RAM Game Room, RS Barcelona

      Feel comfortable knowing that you are paying the best price for all purchases on Game Room Shop.

      We're trusted by companies, organizations, universities, and families like just yours.


      1. LARGE COLLECTION!
      Our collection of table games and other in-home game room furnishings is unparalleled in both size and quality. You could spend countless weekends driving around to various retail stores to compile a complete game room set. Or you can save time and money by browsing everything you’ll need in one convenient place. 

      Game Room Shop is the best place on the Internet to find entire game room collections in one location for the lowest prices around. Our evolving catalog includes the top brands in a wide variety of sizes and colors. We even offer wall decor, bar setups, and other ancillary products to complete the ideal hang-out space in your home. No matter what brand or style you’re looking for, we have something that will provide years of family fun and fit your style perfectly!  

       
       
       
       
       

      2. LOWEST-PRICE GUARANTEE

      We constantly compare the prices of our game room collections with those of our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item within 90 days of purchasing from us, we'll refund 110% of the price difference back to you! Rules and conditions apply.

        

       

      3. NO SALES TAX

      You will not be charged sales tax for any order shipped outside the state of Maryland. This is due to a government mandate that says online retailers are only liable for paying sales tax on orders within their home state. We are based in Maryland. So If you ship to any of the lower 48 states or Washington D.C., we commit to passing these savings on to you for as long as the legislation lasts. (Any orders shipped to Maryland will be charged the standard 6% sales tax.)

       
       
        

      4. FREE SHIPPING TO CONTIGUOUS UNITED STATES
      We offer FREE shipping within the contiguous U.S. on nearly every item in our inventory (excluding select Playcraft tables, based on region). The price listed on our product page is the price you get. Our standard shipping and delivery time in the contiguous United States is approximately one week after we receive your order. Any exceptions will be called out on the product page. Some items may have an option to expedite shipping and delivery times for an additional charge.

        


       

      5. FIVE-STAR CUSTOMER SERVICE
      We don’t just sell game room furnishings and accessories, we live them. We grew up playing table games and know how much they mean for family bonding and development. Our highly trained team of gaming fanatics are here to answer any questions you may have about our collections or to discuss which options will work best in your home. Give us a call at (240) 244-6642, chat online, or send us an e-mail at support@gameroomshop.com. We look forward to helping build the perfect customized hang-out space for your family. 



      6. YOUR SAFETY & SECURITY ARE PARAMOUNT
      We know privacy and security are your primary concerns when shopping online. They’re ours as well. As such, we exclusively use SSL encryption during the checkout process to ensure your personal and financial information remain private. You can also place your order over the phone by calling (240) 244-6642. We accept PayPal and all major credit cards, including Visa, Mastercard, American Express and Discover.

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