110% Low-Price Guarantee | Top-Rated Service & Support | Free Shipping & No Tax* | Pay $0 Today with Financing |
Stern The Mandalorian Pro Pinball Machine
Mandalorian-Pro- Estimated Lead time: Late December 2023 / Ealy January 2024
- FREE SHIPPING (WITH APPOINTMENT) & INSURANCE
- Only $500 To Pre-Order & Reserve Yours Today!
- Only 5 Units Available for Pre-Order
- ⭐⭐⭐⭐⭐ Authorized Dealer! Top Rated Service 🏆
Lead times are estimates and subject to change.
All authorized dealers have the same lead time as us
Orders will ship on a first-come, first-serve basis.
The Mandalorian Pro Pinball Machine by Stern
CHAT US OR CALL 240-774-1407 TO PRE-ORDER TODAY! ($500 deposit)
PRODUCTION OF THIS MACHINE IS EXPECTED IN DECEMBER 2023
EXTREMELY LIMITED AVAILABITIY - PRE-ORDERS WILL SELL OUT! CONTACT US & SECURE YOUR RESERVATION!
Introducing the exciting pinball adventure inspired by the popular Star Wars series, The Mandalorian, now available at Game Room Shop - your trusted authorized seller of Stern Pinball products. Join the lone gunfighter and protect Grogu as you battle enemies and forces across the galaxy in this action-packed quest.
Experience the gravity-changing, rotating Encounter upper mini playfield available on the Premium and Limited Edition models. With six stand-up targets, lights, and two full-size flippers, players can prepare for high-intensity pinball action while being mindful of potential ambushes from enemy forces. The dynamic inner loop shot activates an up/down horseshoe scoop ramp, creating a tense and exciting experience for players.
Players can also navigate their way to multiball mayhem by hitting a unique hanging uplift target attached to a custom-molded Razor Crest ship. The game includes a large custom sculpture of Grogu, authentic video and audio from seasons one and two, and exclusive custom speech performed by actor Carl Weathers (Greef Karga).
The iconic title theme song by Ludwig Göransson and stunning hand-drawn artwork by Randy Martinez, one of today's most popular comic artists, further enhance the overall gameplay experience.
Stern Pinball, Inc., a trusted brand in pinball machines, has collaborated with Lucasfilm to create a pinball adventure that brings all the suspense, excitement, and action from the Star Wars galaxy to an entirely new generation of fans worldwide. Don't miss out on this one-of-a-kind pinball machine, perfect for any location or home game room. Purchase now from Game Room Shop, your authorized seller of Stern Pinball products.
Features:
- Play Options: Free Play (home use) or Coin-Operated (business use)
- Shipping: Free Curbside Shipping, White Glove delivery/setup available at checkout
-
Playfield:
- Encounter mini playfield with 6 stand-up targets and 1 flipper for intense battle action
- Diverter on left ramp transports pinball to Encounter mini playfield
- Static inner loop under right helix ramp for Ambush experiences
- High speed, through backpanel Encounter left plastic ramp with smooth flowing plastic return
- Right plastic helix ramp with smooth flowing plastic return
- Center ramp with control gate stages ball for Razor Crest multiball
- 2 Pop Bumpers
- Protective Clear-Coat for playfield surface
-
Multiball:
- Custom molded Razor Crest sculpture with hanging uplift target activates Razor Crest multiballs
- 3 main Razor Crest multiballs
-
Mission Modes:
- 5 modes recreating action-packed events from the show
-
Encounters:
- 3 intense battle action Encounters with 3 levels each
-
Wizard Modes:
- 4 modes including final wizard mode "This is the Way"
-
Sculpture:
- Large custom Grogu sculpture
- Flippers: 3
- Sound System: Stereo sound system with 3-channel amplifier
- Speech: Exclusive custom speech performed by actor Carl Weathers who plays Greef Karga
- Pinballs: 6
- Player Count: 1-4
-
Updates: Free software updates through the factory website
- Click here to view the full Feature Matrix
Specifications:
- Length: 55
- Width: 27
- Height: 75.5
- Weight (lbs.): 250
- # of Players: 1-4
- Coin Operated?: Coin-Op and Free Play
Stern The Mandalorian Pro Pinball Machine Manual:
Important - Please Read!
- Deposit payments are final and non-refundable. If you decide to cancel, you may put your deposit towards any other game of your choice.
- The price you see on the product page is the likely total final price you will pay (deposit included). Stern reserves the right to increase pricing from the time the order is in and ready for shipment. If our dealer cost rises before shipment, we may need to collect additional funds before your order is released. This will only occur if Stern raises their prices as they will not honor old pricing after increases take place.
- Stern pinball machines are in very high demand. Placing your order will ensure a machine is reserved for you when produced. Lead times are estimates and subject to change.
- To learn more about the difference between the Pro & Premium versions and the pre-ordering process, please click here and review our FAQs list.
Lead Times
We are operating and committed to providing you with the 1-on-1 live customer support that you deserve during the Covid-19 Pandemic. We are working tirelessly with our suppliers to provide you with the products to keep you and your home as comfortable and safe as possible. A few things we wanted you to know.
- All orders placed will be processed with our vendors on the same day. They are shipped as quickly as possible.
- Products are shipped manufacturer direct and may experience longer fulfillment times due to continued supply chain delays and limited staff.
- Some of our most affected vendors/products include:
- Brunswick (select items)
- RAM Game Room
- Imperial (select accessories)
- Valley-Dynamo (select items)
- Lead times are estimates. While we try our best to provide updates, they are only as good as information relayed from our vendors. Please excuse any inaccuracies during the pandemic as estimates may change due to factors beyond our control.
- If there is any hesitation with lead time, please contact us prior to purchase and we will validate the current estimate.
- We still promise to offer the 5 star service we're known for.
- If you call us or chat, you will speak with a live person.
- If you call outside of business hours or during high call volume periods we ask that you leave a message and you will receive a call back as soon as possible.
Shipping
Orders are processed the same day they are received. Standard orders typically ship within 7-10 business days. Made-to-order items and custom orders may take 2-4 weeks to ship, depending on the manufacturer. Lead and delivery times vary by manufacturer. Any delivery time frames listed are just estimates and not guaranteed.
Most large items and game room tables – including but not limited to billiards, shuffleboards, table tennis, foosball, bubble hockey, and poker tables – ship freight. You will need to be at the delivery address when the driver arrives to accept the package and inspect it for damage.
Pick a Delivery Method
By ordering from Game Room Shop and selecting any of the delivery methods below, you are acknowledging that the product is able to fit through your doorways. If the product arrives and is too large to maneuver to your room of choice, any fees associated with dismantling/reassembly or returning it are your responsibility. The following shipping options are available for most products sold. (See Brand Specific Delivery Options below for exclusions).
Free Curbside Delivery: $0 (on orders $100+*, for a limited time)
We currently offer free curbside delivery on most freight orders within the contiguous United States. Like it sounds, the delivery driver will pull up to the curb outside. It is up to you to remove the item from the truck yourself. The driver is not required to help remove the item himself. He may choose to (or not) at his own discretion. We strongly recommend Liftgate Service and having a second pair of hands to help you. You may select this option at checkout.
If you are unable to remove the item from the truck, storage fees and/or return shipping fees may be incurred at your expense.
*Orders under $100 will be charged a $14.95 Ground shipping rate
Curbside Liftgate Delivery: $129 per shipment
You may order liftgate service at the time of purchase or after by clicking here. The driver will remove the item from the truck for you and place it on the curb. It is your responsibility to then move the item inside. We recommend having a dolly and a friend to help.
Front Door/Garage Delivery: $227 per shipment
The driver will remove the item from the truck and place it by your front door or to your garage door. It is your responsibility to then move the item inside.
Inside Delivery (Room of Choice): Price varies per product
With this service, the driver will remove the item from the truck and bring it inside to the specific room of your choice.
White Glove Delivery: Price varies per product
In addition to combining the services above, White Glove Delivery also includes professional installation and set up of your order.
Depending on the item and your location, this service may require 2 separate appointments. One for delivery & another for installation.
Please read our White Glove Delivery & Installation Guide for details.
For all delivery methods, the following exceptions will incur an additional fee:
- Stairs
- Unconventional Entrance (Window, Basement, Bilco)
- Destination 100+ feet from your doorway
- Request to schedule on a weekend or holiday
- "Remote" Location (rugged mountain roads, islands, resorts, rural locales, or highly congested areas.)
- Delivery outside the contiguous United States
Be sure to inform us when you place your order if you think any of these exceptions apply to you, and we'll walk you through your options and pricing.
All shipping rates are per shipment. Additional costs will apply if your order contains multiple items shipping from from different vendors.
Ask us for recommendations to save! If you already placed your order, we will request your approval of any additional charges before proceeding.
Schedule Delivery Date
As soon as you place your order, we'll send you an order-confirmation e-mail. It is your responsibility to review that e-mail and make sure everything is correct. Especially check item, billing, shipping, delivery, and contact information.
You will also receive a reminder to add liftgate service to your order. If you have already selected liftgate service or if the item you purchased is not shipping via freight, you may ignore that prompt. If you would like to add liftgate service at that time – we highly recommend that you do – please let us know immediately.
Once your order leaves the warehouse, you will receive an e-mail with all relevant tracking information.
The freight carrier will then contact you via the phone number you provided at the time of your purchase to schedule a desired delivery date and time window.
Should an issue arise, we will do our best to help you resolve it. But please note that any delays or mishaps during the shipping progress are outside the purview of Game Room Shop.
What to Do When Your Item Is Delivered
Inspect Before Accept (VERY IMPORTANT). Check For:
- Exterior damage: Damage to the packaging
- Concealed damage: Damage to the item itself
- Order Accuracy: Make sure the item received is the exact item you ordered and that all parts are included.
Inspect all sides of each box for any sign of damage (holes, tears, dents, etc.). Open the package & inspect the item(s) inside, if the driver allows.
Delivery Scenarios & Actions To Take
- Boxes in good shape without any signs of damage?
ACCEPT DELIVERY. Write "possible concealed damage, pending inspection" before signing.
- Boxes in with visible damage?
If the product itself appears to be ok (or if minor damage can be repaired or just needs a replacement part)...ACCEPT DELIVERY. Write "Damage," and note any specific holes, tears, dents, or concerns before signing.
If the product itself appears damaged beyond repair or replacement part(s)...REFUSE DELIVERY. Do not sign delivery receipt.
-
Boxes & product severely damage?
Open the boxes & inspect the product. Take pictures as evidence.
REFUSE DELIVERY. Do not sign delivery receipt.
Notes:
- If delivery is refused for any reason other than damage, cancellation fees will apply.
- If damage is minor, we may send you a replacement part instead of issuing a refund.
Please review our Damage Instructions in detail for your protection.
CANCELLATIONS & RETURNS
You physically cannot accept a curbside delivery and refuse the item: The shipping carrier will return it to us. You will be issued a refund (minus cancellation fees). You can reschedule delivery for a more convenient time or for when you have enough people to help you unload your item from the freight truck. You will be liable for the actual cost of the shipment and any penalty costs the freight line assigns.
- The item must be unopened, unused, and still in the original packaging.
- You must contact us to notify us that you'd like to return the item within 30 calendar days of delivery.
- You must contact us to get an RMA Number and return instructions prior to returning the item.
Once the warehouse confirms receipt of your returned item, your refund will be issued, (minus cancellation fees).
We constantly compare the prices of our game room collections with those of our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item within 90 days of purchasing from us, we'll refund 110% of the price difference back to you! Rules and conditions apply.
To receive a price-match refund, please send us the following details:
-
Your full name
-
Your order number
-
Your e-mail address
-
Your phone number
-
The make and model of the product you purchased
-
A screenshot/photo of the competitor's price (including shipping, processing, taxes, and any other applicable fees)
-
Web site address (URL) of the competitor's product offering
You have up to 90 days after purchase to submit a price-match request.
We only price match identical models from authorized U.S. e-commerce dealers who follow dealer minimum advertised pricing (MAP) policies. After receiving your price-match request, we may verify product availability and the price of the competitor before issuing you a match or refund.
Specifically, the competitor’s product must have the same U.S. manufacturer's warranty and model number and contain the same components as the product on Game Room Shop. The competitor's product must be both brand new and in stock. The product must be from a manufacture who has a MAP policy in place.
We will not match pricing from brick-and-mortar stores, auction or liquidation sites (such as eBay/Overstock/Wayfair), private sellers, or member-only websites (including but not limited to: Costco, Sam’s Club, BJs, etc).
We will not match temporary pricing errors, clearance, closeout sales, promotions, or coupons.
Our lowest-price guarantee applies to the total cost to purchase and deliver the item, including shipping, processing, handling, taxes, and other applicable fees.
Our lowest-price guarantee does not apply to items sold for less than $250.
We reserve the right to reject your price-match request if it means we would incur a loss on the sale. We will not price match below our wholesale cost for the product.
Excluded Brands: BlueWave, Imperial, RAM Game Room, RS Barcelona
Feel comfortable knowing that you are paying the best price for all purchases on Game Room Shop.
We're trusted by companies, organizations, universities, and families like just yours.
![]() 2. LOWEST-PRICE GUARANTEE We constantly compare the prices of our game room collections with those of our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item within 90 days of purchasing from us, we'll refund 110% of the price difference back to you! Rules and conditions apply.
3. NO SALES TAX Most orders will not be charged sales tax when shipped outside the state of Maryland, Florida & Washington (some exceptions may apply). We commit to passing these savings on to you for as long as the legislation allows. (Any orders shipped to Maryland, Florida & Washington will be charged sales tax.)
![]()
5. FIVE-STAR CUSTOMER SERVICE
|
WARNING: Cancer and Reproductive Harm – www.P65Warnings.ca.gov
California Proposition 65 Warning
The California Safe Drinking Water & Toxic Enforcement Act of 1986 (Prop 65) Explained:
In 1986, California voters approved an initiative to address concerns about exposure to toxic chemicals. That initiative became the Safe Drinking Water and Toxic Enforcement Act of 1986, commonly known as Proposition 65.
Proposition 65 requires the State of California to publish a list of chemicals known to cause cancer, birth defects, or other reproductive harm. This list, which must be updated at least once a year, has grown to include over 900 chemicals since it was first published in 1987.
Proposition 65 requires businesses to provide Californians with a clear and reasonable warning about chemicals in the products they purchase, in their home or workplace, or that are released into the environment. By providing this information, Proposition 65 enables Californians to make informed decisions about protecting themselves from exposure to these chemicals. Proposition 65 also prohibits California businesses from knowingly discharging significant amounts of listed chemicals into sources of drinking water.
The Office of Environmental Health Hazard Assessment (OEHHA) administers the Proposition 65 program. OEHHA, which is part of the California Environmental Protection Agency (Cal/EPA), also evaluates all currently available scientific information on substances considered for placement on the Proposition 65 list.
What this means to you:
While the proposition was created to protect drinking water sources from chemical contamination, the scope of the law has expanded over the years. It now includes over 900 chemicals and also pertains to (but is not limited to) exposure through touch, inhalation, ingestion, or skin contact.
The Proposition 65 warning can now be found on products that may contain a small amount of over 900 chemicals or ingredients that the OEHHA lists as a carcinogen or reproductive toxicant. This includes vinyl, coatings, plastics, and much more. Many of the elements listed under Proposition 65 are common additives found in everyday items.
Because of the vast array of products that might contain one of the chemicals or ingredients on the list, we must include Proposition 65 warnings in our communications with you. We are required to use exact wording as specified by the state of California. While the warning sounds alarming, the purpose is to notify you of the potential risk so that you can make an informed buying decision.
FAQ’s:
Why are all products labeled instead of only those that are sold in California?
Our products are distributed nationwide. It would be very difficult to determine which products will ultimately be bought, sold, or brought into California. Therefore, to ensure that we are in compliance with Proposition 65 requirements, we are including the warning in all of our products.
Why don’t all distributors provide warnings on their products?
Game Room Shop complies with all federal and state regulations regarding toxic chemicals and heavy metals. And while we cannot control what our competitors do, we can make sure that our products comply with the requirements of Proposition 65 so our customers can make an informed buying decision.
Where can I get more information?
For further information about California’s Proposition 65, please visit http://oehha.ca.gov/prop65/background/p65plain.html
The Mandalorian Pro Pinball Machine by Stern
CHAT US OR CALL 240-774-1407 TO PRE-ORDER TODAY! ($500 deposit)
PRODUCTION OF THIS MACHINE IS EXPECTED IN DECEMBER 2023
EXTREMELY LIMITED AVAILABITIY - PRE-ORDERS WILL SELL OUT! CONTACT US & SECURE YOUR RESERVATION!
Introducing the exciting pinball adventure inspired by the popular Star Wars series, The Mandalorian, now available at Game Room Shop - your trusted authorized seller of Stern Pinball products. Join the lone gunfighter and protect Grogu as you battle enemies and forces across the galaxy in this action-packed quest.
Experience the gravity-changing, rotating Encounter upper mini playfield available on the Premium and Limited Edition models. With six stand-up targets, lights, and two full-size flippers, players can prepare for high-intensity pinball action while being mindful of potential ambushes from enemy forces. The dynamic inner loop shot activates an up/down horseshoe scoop ramp, creating a tense and exciting experience for players.
Players can also navigate their way to multiball mayhem by hitting a unique hanging uplift target attached to a custom-molded Razor Crest ship. The game includes a large custom sculpture of Grogu, authentic video and audio from seasons one and two, and exclusive custom speech performed by actor Carl Weathers (Greef Karga).
The iconic title theme song by Ludwig Göransson and stunning hand-drawn artwork by Randy Martinez, one of today's most popular comic artists, further enhance the overall gameplay experience.
Stern Pinball, Inc., a trusted brand in pinball machines, has collaborated with Lucasfilm to create a pinball adventure that brings all the suspense, excitement, and action from the Star Wars galaxy to an entirely new generation of fans worldwide. Don't miss out on this one-of-a-kind pinball machine, perfect for any location or home game room. Purchase now from Game Room Shop, your authorized seller of Stern Pinball products.
Features:
- Play Options: Free Play (home use) or Coin-Operated (business use)
- Shipping: Free Curbside Shipping, White Glove delivery/setup available at checkout
-
Playfield:
- Encounter mini playfield with 6 stand-up targets and 1 flipper for intense battle action
- Diverter on left ramp transports pinball to Encounter mini playfield
- Static inner loop under right helix ramp for Ambush experiences
- High speed, through backpanel Encounter left plastic ramp with smooth flowing plastic return
- Right plastic helix ramp with smooth flowing plastic return
- Center ramp with control gate stages ball for Razor Crest multiball
- 2 Pop Bumpers
- Protective Clear-Coat for playfield surface
-
Multiball:
- Custom molded Razor Crest sculpture with hanging uplift target activates Razor Crest multiballs
- 3 main Razor Crest multiballs
-
Mission Modes:
- 5 modes recreating action-packed events from the show
-
Encounters:
- 3 intense battle action Encounters with 3 levels each
-
Wizard Modes:
- 4 modes including final wizard mode "This is the Way"
-
Sculpture:
- Large custom Grogu sculpture
- Flippers: 3
- Sound System: Stereo sound system with 3-channel amplifier
- Speech: Exclusive custom speech performed by actor Carl Weathers who plays Greef Karga
- Pinballs: 6
- Player Count: 1-4
-
Updates: Free software updates through the factory website
- Click here to view the full Feature Matrix
Specifications:
- Length: 55
- Width: 27
- Height: 75.5
- Weight (lbs.): 250
- # of Players: 1-4
- Coin Operated?: Coin-Op and Free Play
Stern The Mandalorian Pro Pinball Machine Manual:
Important - Please Read!
- Deposit payments are final and non-refundable. If you decide to cancel, you may put your deposit towards any other game of your choice.
- The price you see on the product page is the likely total final price you will pay (deposit included). Stern reserves the right to increase pricing from the time the order is in and ready for shipment. If our dealer cost rises before shipment, we may need to collect additional funds before your order is released. This will only occur if Stern raises their prices as they will not honor old pricing after increases take place.
- Stern pinball machines are in very high demand. Placing your order will ensure a machine is reserved for you when produced. Lead times are estimates and subject to change.
- To learn more about the difference between the Pro & Premium versions and the pre-ordering process, please click here and review our FAQs list.
Lead Times
We are operating and committed to providing you with the 1-on-1 live customer support that you deserve during the Covid-19 Pandemic. We are working tirelessly with our suppliers to provide you with the products to keep you and your home as comfortable and safe as possible. A few things we wanted you to know.
- All orders placed will be processed with our vendors on the same day. They are shipped as quickly as possible.
- Products are shipped manufacturer direct and may experience longer fulfillment times due to continued supply chain delays and limited staff.
- Some of our most affected vendors/products include:
- Brunswick (select items)
- RAM Game Room
- Imperial (select accessories)
- Valley-Dynamo (select items)
- Lead times are estimates. While we try our best to provide updates, they are only as good as information relayed from our vendors. Please excuse any inaccuracies during the pandemic as estimates may change due to factors beyond our control.
- If there is any hesitation with lead time, please contact us prior to purchase and we will validate the current estimate.
- We still promise to offer the 5 star service we're known for.
- If you call us or chat, you will speak with a live person.
- If you call outside of business hours or during high call volume periods we ask that you leave a message and you will receive a call back as soon as possible.
Shipping
Orders are processed the same day they are received. Standard orders typically ship within 7-10 business days. Made-to-order items and custom orders may take 2-4 weeks to ship, depending on the manufacturer. Lead and delivery times vary by manufacturer. Any delivery time frames listed are just estimates and not guaranteed.
Most large items and game room tables – including but not limited to billiards, shuffleboards, table tennis, foosball, bubble hockey, and poker tables – ship freight. You will need to be at the delivery address when the driver arrives to accept the package and inspect it for damage.
Pick a Delivery Method
By ordering from Game Room Shop and selecting any of the delivery methods below, you are acknowledging that the product is able to fit through your doorways. If the product arrives and is too large to maneuver to your room of choice, any fees associated with dismantling/reassembly or returning it are your responsibility. The following shipping options are available for most products sold. (See Brand Specific Delivery Options below for exclusions).
Free Curbside Delivery: $0 (on orders $100+*, for a limited time)
We currently offer free curbside delivery on most freight orders within the contiguous United States. Like it sounds, the delivery driver will pull up to the curb outside. It is up to you to remove the item from the truck yourself. The driver is not required to help remove the item himself. He may choose to (or not) at his own discretion. We strongly recommend Liftgate Service and having a second pair of hands to help you. You may select this option at checkout.
If you are unable to remove the item from the truck, storage fees and/or return shipping fees may be incurred at your expense.
*Orders under $100 will be charged a $14.95 Ground shipping rate
Curbside Liftgate Delivery: $129 per shipment
You may order liftgate service at the time of purchase or after by clicking here. The driver will remove the item from the truck for you and place it on the curb. It is your responsibility to then move the item inside. We recommend having a dolly and a friend to help.
Front Door/Garage Delivery: $227 per shipment
The driver will remove the item from the truck and place it by your front door or to your garage door. It is your responsibility to then move the item inside.
Inside Delivery (Room of Choice): Price varies per product
With this service, the driver will remove the item from the truck and bring it inside to the specific room of your choice.
White Glove Delivery: Price varies per product
In addition to combining the services above, White Glove Delivery also includes professional installation and set up of your order.
Depending on the item and your location, this service may require 2 separate appointments. One for delivery & another for installation.
Please read our White Glove Delivery & Installation Guide for details.
For all delivery methods, the following exceptions will incur an additional fee:
- Stairs
- Unconventional Entrance (Window, Basement, Bilco)
- Destination 100+ feet from your doorway
- Request to schedule on a weekend or holiday
- "Remote" Location (rugged mountain roads, islands, resorts, rural locales, or highly congested areas.)
- Delivery outside the contiguous United States
Be sure to inform us when you place your order if you think any of these exceptions apply to you, and we'll walk you through your options and pricing.
All shipping rates are per shipment. Additional costs will apply if your order contains multiple items shipping from from different vendors.
Ask us for recommendations to save! If you already placed your order, we will request your approval of any additional charges before proceeding.
Schedule Delivery Date
As soon as you place your order, we'll send you an order-confirmation e-mail. It is your responsibility to review that e-mail and make sure everything is correct. Especially check item, billing, shipping, delivery, and contact information.
You will also receive a reminder to add liftgate service to your order. If you have already selected liftgate service or if the item you purchased is not shipping via freight, you may ignore that prompt. If you would like to add liftgate service at that time – we highly recommend that you do – please let us know immediately.
Once your order leaves the warehouse, you will receive an e-mail with all relevant tracking information.
The freight carrier will then contact you via the phone number you provided at the time of your purchase to schedule a desired delivery date and time window.
Should an issue arise, we will do our best to help you resolve it. But please note that any delays or mishaps during the shipping progress are outside the purview of Game Room Shop.
What to Do When Your Item Is Delivered
Inspect Before Accept (VERY IMPORTANT). Check For:
- Exterior damage: Damage to the packaging
- Concealed damage: Damage to the item itself
- Order Accuracy: Make sure the item received is the exact item you ordered and that all parts are included.
Inspect all sides of each box for any sign of damage (holes, tears, dents, etc.). Open the package & inspect the item(s) inside, if the driver allows.
Delivery Scenarios & Actions To Take
- Boxes in good shape without any signs of damage?
ACCEPT DELIVERY. Write "possible concealed damage, pending inspection" before signing.
- Boxes in with visible damage?
If the product itself appears to be ok (or if minor damage can be repaired or just needs a replacement part)...ACCEPT DELIVERY. Write "Damage," and note any specific holes, tears, dents, or concerns before signing.
If the product itself appears damaged beyond repair or replacement part(s)...REFUSE DELIVERY. Do not sign delivery receipt.
-
Boxes & product severely damage?
Open the boxes & inspect the product. Take pictures as evidence.
REFUSE DELIVERY. Do not sign delivery receipt.
Notes:
- If delivery is refused for any reason other than damage, cancellation fees will apply.
- If damage is minor, we may send you a replacement part instead of issuing a refund.
Please review our Damage Instructions in detail for your protection.
CANCELLATIONS & RETURNS
You physically cannot accept a curbside delivery and refuse the item: The shipping carrier will return it to us. You will be issued a refund (minus cancellation fees). You can reschedule delivery for a more convenient time or for when you have enough people to help you unload your item from the freight truck. You will be liable for the actual cost of the shipment and any penalty costs the freight line assigns.
- The item must be unopened, unused, and still in the original packaging.
- You must contact us to notify us that you'd like to return the item within 30 calendar days of delivery.
- You must contact us to get an RMA Number and return instructions prior to returning the item.
Once the warehouse confirms receipt of your returned item, your refund will be issued, (minus cancellation fees).
We constantly compare the prices of our game room collections with those of our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item within 90 days of purchasing from us, we'll refund 110% of the price difference back to you! Rules and conditions apply.
To receive a price-match refund, please send us the following details:
-
Your full name
-
Your order number
-
Your e-mail address
-
Your phone number
-
The make and model of the product you purchased
-
A screenshot/photo of the competitor's price (including shipping, processing, taxes, and any other applicable fees)
-
Web site address (URL) of the competitor's product offering
You have up to 90 days after purchase to submit a price-match request.
We only price match identical models from authorized U.S. e-commerce dealers who follow dealer minimum advertised pricing (MAP) policies. After receiving your price-match request, we may verify product availability and the price of the competitor before issuing you a match or refund.
Specifically, the competitor’s product must have the same U.S. manufacturer's warranty and model number and contain the same components as the product on Game Room Shop. The competitor's product must be both brand new and in stock. The product must be from a manufacture who has a MAP policy in place.
We will not match pricing from brick-and-mortar stores, auction or liquidation sites (such as eBay/Overstock/Wayfair), private sellers, or member-only websites (including but not limited to: Costco, Sam’s Club, BJs, etc).
We will not match temporary pricing errors, clearance, closeout sales, promotions, or coupons.
Our lowest-price guarantee applies to the total cost to purchase and deliver the item, including shipping, processing, handling, taxes, and other applicable fees.
Our lowest-price guarantee does not apply to items sold for less than $250.
We reserve the right to reject your price-match request if it means we would incur a loss on the sale. We will not price match below our wholesale cost for the product.
Excluded Brands: BlueWave, Imperial, RAM Game Room, RS Barcelona
Feel comfortable knowing that you are paying the best price for all purchases on Game Room Shop.
We're trusted by companies, organizations, universities, and families like just yours.
![]() 2. LOWEST-PRICE GUARANTEE We constantly compare the prices of our game room collections with those of our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item within 90 days of purchasing from us, we'll refund 110% of the price difference back to you! Rules and conditions apply.
3. NO SALES TAX Most orders will not be charged sales tax when shipped outside the state of Maryland, Florida & Washington (some exceptions may apply). We commit to passing these savings on to you for as long as the legislation allows. (Any orders shipped to Maryland, Florida & Washington will be charged sales tax.)
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5. FIVE-STAR CUSTOMER SERVICE
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WARNING: Cancer and Reproductive Harm – www.P65Warnings.ca.gov
California Proposition 65 Warning
The California Safe Drinking Water & Toxic Enforcement Act of 1986 (Prop 65) Explained:
In 1986, California voters approved an initiative to address concerns about exposure to toxic chemicals. That initiative became the Safe Drinking Water and Toxic Enforcement Act of 1986, commonly known as Proposition 65.
Proposition 65 requires the State of California to publish a list of chemicals known to cause cancer, birth defects, or other reproductive harm. This list, which must be updated at least once a year, has grown to include over 900 chemicals since it was first published in 1987.
Proposition 65 requires businesses to provide Californians with a clear and reasonable warning about chemicals in the products they purchase, in their home or workplace, or that are released into the environment. By providing this information, Proposition 65 enables Californians to make informed decisions about protecting themselves from exposure to these chemicals. Proposition 65 also prohibits California businesses from knowingly discharging significant amounts of listed chemicals into sources of drinking water.
The Office of Environmental Health Hazard Assessment (OEHHA) administers the Proposition 65 program. OEHHA, which is part of the California Environmental Protection Agency (Cal/EPA), also evaluates all currently available scientific information on substances considered for placement on the Proposition 65 list.
What this means to you:
While the proposition was created to protect drinking water sources from chemical contamination, the scope of the law has expanded over the years. It now includes over 900 chemicals and also pertains to (but is not limited to) exposure through touch, inhalation, ingestion, or skin contact.
The Proposition 65 warning can now be found on products that may contain a small amount of over 900 chemicals or ingredients that the OEHHA lists as a carcinogen or reproductive toxicant. This includes vinyl, coatings, plastics, and much more. Many of the elements listed under Proposition 65 are common additives found in everyday items.
Because of the vast array of products that might contain one of the chemicals or ingredients on the list, we must include Proposition 65 warnings in our communications with you. We are required to use exact wording as specified by the state of California. While the warning sounds alarming, the purpose is to notify you of the potential risk so that you can make an informed buying decision.
FAQ’s:
Why are all products labeled instead of only those that are sold in California?
Our products are distributed nationwide. It would be very difficult to determine which products will ultimately be bought, sold, or brought into California. Therefore, to ensure that we are in compliance with Proposition 65 requirements, we are including the warning in all of our products.
Why don’t all distributors provide warnings on their products?
Game Room Shop complies with all federal and state regulations regarding toxic chemicals and heavy metals. And while we cannot control what our competitors do, we can make sure that our products comply with the requirements of Proposition 65 so our customers can make an informed buying decision.
Where can I get more information?
For further information about California’s Proposition 65, please visit http://oehha.ca.gov/prop65/background/p65plain.html