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Osaki 4000T Zero Gravity Massage Chair

$2,495.00

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Osaki Authorized Dealer - Game Room Shop

**WE WILL NOT BE BEAT ON PRICE - CONTACT US TODAY** 

The Osaki OS-4000T Massage Chair is the newest update to the best-selling OS-4000 and now includes Foot Rollers! The OS-4000T also features beautifully updated upholstery and includes Zero Gravity, a 30 inch Roller Stroke, Body Scan Technology, S-Track Massage Robot, full body air massage, seat vibration, and heat therapy for your back.

Features:

  • Design upgraded
  • New foot roller
  • Pcb motors
  • Six unique auto-programs
  • 6 massage styles
  • 5 levels of speed & intensity
  • Calf rest can be lifted and stretched
  • Auto timer 5-30 options
  • Hip air massage
  • Vibration seat massage

 

Osaki, massage chairs, OS-4000T
Osaki, massage chairs, OS-4000T
Osaki, massage chairs, OS-4000T


Computer Body Scan

Osaki, massage chairs, OS-4000T
Equipped with the latest technology, it allows for the rollers to map the back curvature with even more accuracy, which translates into a more precise massage hitting all the key areas. Regardless of your body type, this highly advanced chair will self-adjust making each massage experience feel customized.

Unique Foot Roller

Osaki, massage chairs, OS-4000T
Located on the bottom of the feet are 2 rows of spinning reflexology massagers which provide a soothing kneading style application. As the rollers spin it will stimulate acupuncture points and as the air bags inflate it will generate a much deeper massage along the bottoms of your feet.

Zero Gravity Massage

Osaki, massage chairs, OS-4000T
Inspired by NASA technology, the Zero gravity position is the perfect position to enjoy a massage, aligning your back relative to your thigh at an optimal level of comfort. When reclined into the zero gravity position, the complete weight of your back is virtually supported by the backrest which maximizes the intensity of the massage. This feature improves spinal decompression and decreases muscle tension of the spine. There are 2 stages of zero gravity, the 2nd being more reclined. When reclined fully, to where your legs are higher than your heart level, the therapeutic effects are incredibly effective and may be felt immediately.

Next Generation Air Massage Technology

Osaki OS-4000T has re-engineered and developed the next generation of air massage technology, streamlining the air massager to a lower count. Through innovative engineering, we have reduced the total number of air bags but have increased the volume and surface area of massage. By doing so the total number of working valves has drastically reduced from prior model. Which ultimately puts less stress on the chair, making it one of the most mechanically sound massage chairs in the market.Osaki, massage chairs, OS-4000T

Arm Air Massagers

Osaki, massage chairs, OS-4000T
Along with mechanical advancement, the material has also incorporated some upgrades, such as the arm massaging area. Using a durable spandex, the bottom portion of the arm massager has been lined with small rubber bumps to invigorate the senses as the air bags compress the tops and bottom of the forearm and hands.

Auto Recline and Leg Extension


This chair defines luxury. Fully automatic to make every movement effortless. The simple to use remote control allows you to operate the foot extension, leg rest, recline of backrest, and the zero gravity position.Osaki, massage chairs, OS-4000T

Wireless Controller

Osaki, massage chairs, OS-4000T
Located on the top right of the main remote you will find a compact wireless remote allowing you to control the main features of the chair without having to struggle to reach the main remote in the reclined position.

Calf & Foot Massage

Osaki, massage chairs, OS-4000T
There are multiple air bags along the sides and back of the legs and feet which inflate to apply a compression massage. Located along the bottom foot massager are spinning rollers that apply a concentrated pin-point kneading massage.

Lower Back Heat Therapy

Osaki, massage chairs, OS-4000T
Placed in the lower back region of the chair are 2 heating pads that enhance the massage experience.

Shoulder, Lumbar & Hip Squeeze

In the upper to mid portion of the chair, the air bags are programed to inflate at independent times, which causes the body to twist, creating an enjoyable deep stretch. Stretching is applied to the shoulders, lower back, hips, and thighs.Osaki, massage chairs, OS-4000T

Full Size Easy-to-Use Remote The OS-4000T remote presents one of the largest viewing screens to easily visualize what functions the chair has activated. There is also a flip down cover to access the manual functions of the chair. The remote allows you to select the massage type, intensity, speed and location. You can also independently select  the area of airbag massage. The manual mode massage includes kneading, tapping, shiatsu, rolling, combination and Swedish.Osaki, massage chairs, OS-4000T Air Intensity Adjustment - The air intensity of the air bags can be controlled up to 5 levels, from mild to strong.
 3 Levels of Intensity for the massage - The roller heads that apply the massage to the back, can be extended outwards causing the rollers to press more firmly along the back. This will result in a more vigorous massage.
 Massage Speed Control - The speed in which the massage heads move can be controlled up to 3 different speeds, ranging from slow to fast.

Auto Leg Scan

Osaki, massage chairs, OS-4000T
The calf and foot massager is capable of making adjustments according to each individual's leg length ensuring that the massage air bags are concentrating on the correct areas. At the start of the massage, the chair will fully extend out and then retract. Once the foot massager has reached the desired length, firmly press your totes down to indicate the chair to stop.

Seat Vibration

Osaki, massage chairs, OS-4000T
Located in the seat base is a vibration plate that provides a vibration massage to the back of the thighs.


SpecificationOsaki, massage chairs, OS-4000TOsaki, massage chairs, OS-4000T

Orders are processed the same day they are received. Standard orders typically ship within 1-7 business days. Made-to-order items and custom orders may take 2-4 weeks to ship, depending on the manufacturer. Lead and delivery times vary by manufacturer. Any delivery time frames listed are just estimates and not guaranteed.

Most large items and game room tables – including but not limited to billiards, shuffleboards, table tennis, foosball, bubble hockey, and poker tables – ship freight. You will need to be at the delivery address when the driver arrives to accept the package and inspect it for damage.

Pick a Delivery Method

By ordering from Game Room Shop and selecting any of the delivery methods below, you are acknowledging that the product is able to fit through your doorways. If the product arrives and is too large to maneuver inside, any fees associated with returning it are your responsibility

Free Curbside Delivery: $0 (for a limited time) 

We currently offer free curbside delivery on most freight orders. Like it sounds, the delivery driver will pull up to the curb outside. It is up to you to remove the item from the truck yourself. The driver is not required to help remove the item himself. He may choose to (or not) at his own discretion. We strongly recommend Liftgate Service and having a second pair of hands to help you. You may select this option at checkout.

Note: If you are unable to remove the item from the truck, storage fees and/or return shipping fees may be incurred at your expense. 

Curbside Liftgate Delivery: $89

You may order liftgate service at the time of purchase or after by clicking here. The driver will remove the item from the truck for you and place it on the curb. It is your responsibility to then move the item inside. We recommend having a dolly and a friend to help.

Front Door/Garage Delivery: $174

The driver will remove the item from the truck and place it by your front door or in your garage. It is your responsibility to then move the item inside. 

White Glove Delivery: $500+ 

With this service, the driver will remove the item from the truck and bring it inside to the specific room of your choice. If the delivery address is difficult to access, if there is more than one flight of stairs, or if another obstacle presents itself, additional charges may apply. 

Note: White Glove Delivery may/may not include set up. This depends on the item purchased. Please contact us for a quote.

Schedule Delivery Date

As soon as you place your order, we'll send you an order-confirmation e-mail. It is your responsibility to review that e-mail and make sure everything is correct. Especially check item, billing, shipping, delivery, and contact information. 

You will also receive a reminder to add liftgate service to your order. If you have already selected liftgate service or if the item you purchased is not shipping via freight, you may ignore that prompt. If you would like to add liftgate service at that time – we highly recommend that you do – please let us know immediately. 

Once your order leaves the warehouse, you will receive an e-mail with all relevant tracking information. 

The freight carrier will then contact you via the phone number you provided at the time of your purchase to schedule a desired delivery date and time window. 

Additional charges may apply if the delivery location is determined to be inaccessible or difficult to access for the large freight truck. We recommend you discuss any foreseen obstacles with the freight company ahead of delivery. 

Should an issue arise, we will do our best to help you resolve it. But please note that any delays or mishaps during the shipping progress are outside the purview of Game Room Shop

Inspect Before Accept 

Do not sign for delivery until you have given a thorough visual inspection of the package. If the box has holes or tears, take a photo and note it on the bill when you sign. 

The driver MUST note any damage on the "bill of lading" before you sign for it. Otherwise, there is no proof that the damage occurred during shipping and the freight company is released from all responsibility. 

If you notice damage to the item after you open the box, contact us at 240-244-6642.

 

Delivery

It is vital that someone is present to inspect the order for damage or missing parts BEFORE CONFIRMING DELIVERY WITH THE DRIVER. Confirm packageis in good condition upon arrival and that the number of boxes on the delivery bill match the number of boxes you received. If you notice any damages or suspect the item within the delivery box may be damaged, note this on the delivery receipt. Otherwise, insurance cannot be filed and refunds/replacements cannot be made.

If you sign the delivery receipt and later notice damage to the package or item itself, you will no longer have any recourse for replacement or refunds. In the unlikely event for damage during delivery, please follow the following steps to to protect yourself:

If your order arrives damaged or incomplete, follow these exact instructions:

1) REFUSE DELIVERY.
2) Note any damage (rips, holes, crushed cardboard) to the package on the delivery bill.
3) Note any missing items.
4) Take photographs of all sides of the box as proof of damage.
5) Send the photos to support@gameroomshop.com so we can process an insurance claim/replacement.

If delivery is refused for any reason other than damage, you will be liable for all true freight costs (to and from the delivery address) and a 25% restocking fee.

If the box/package looks OK but you feel the item within may be damaged, follow these exact instructions:

1) Note "possible concealed damage" on the delivery bill.
2) ACCEPT DELIVERY.
3) Inspect your item upon unpackaging.
4) If it is indeed damaged, take pictures of the box (all sides) and the item itself. (Insurance/manufacturers require photographs of both the box and the product.)
Do not dispose of the damaged item until the manufacturer or Game Room Shop provides further instructions.
5) DO NOT THROW THE BOX AWAY. (The original box and packaging must be returned in order to process a refund or a replacement order. No exceptions will be made.)
6) Report damage to support@gameroomushop.com within five calendar days of delivery. 

Returns

Your satisfaction is our top priority. We sell only the finest-quality products from reputable manufacturers, so we rarely have problems. But if your item is damaged or defective in some way, we'll make sure you're taken care of.

Most of our products are backed by a manufacturer's warranty. If your item has a defect, please contact the manufacturer as instructed in the paperwork that came with the product. If you need help contacting the manufacturer, feel free to contact us.

If your product was damaged during shipping, contact us and we'll help you get the replacement parts you need or arrange for total replacement of the product at no cost to you. Depending on the manufacturer of your game room item purchased, returns may not be available.

We want you to be completely satisfied with your order. As such, we are happy to cancel or adjust any order before it ships or enters production at no cost to you. Please read our policy for all cancellation and return scenarios.

We recommend that you familiarize yourself with our STORE POLICIES before delivery of your order.

If you have any questions about shipping, delivery, or anything related to your order, please don’t hesitate to contact us!

We constantly compare the prices of our game room collections with those of our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item within 90 days of purchasing from us, we'll refund 110% of the price difference back to you! Rules and conditions apply. 

To receive a price-match refund, please send us the following details:

  • Your full name

  • Your order number

  • Your e-mail address

  • Your phone number

  • The make and model of the product you purchased

  • A screenshot/photo of the competitor's price (including shipping, processing, taxes, and any other applicable fees)

  • Web site address (URL) of the competitor's product offering 

LOWEST PRICE GUARANTEE TERMS & CONDITIONS

You have up to 90 days after purchase to submit a price-match request.

We only price match identical models from authorized U.S. e-commerce dealers who follow dealer minimum advertised pricing (MAP) policies. After receiving your price-match request, we may verify product availability and the price of the competitor before issuing you a match or refund.

Specifically, the competitor’s product must have the same U.S. manufacturer's warranty and model number and contain the same components as the product on Game Room Shop. The competitor's product must be both brand new and in stock. The product must be from a manufacture who has a MAP policy in place.

We will not match pricing from brick-and-mortar stores, auction or liquidation sites (such as eBay/Overstock/Wayfair), private sellers, or member-only websites (including but not limited to: Costco, Sam’s Club, BJs, etc).

We will not match temporary pricing errors, clearance, closeout sales, promotions, or coupons.

Our lowest-price guarantee applies to the total cost to purchase and deliver the item, including shipping, processing, handling, taxes, and other applicable fees.

Our lowest-price guarantee does not apply to items sold for less than $250.

We reserve the right to reject your price-match request if it means we would incur a loss on the sale. We will not price match below our wholesale cost for the product.

Excluded Brands: BlueWave, Imperial, RAM Game Room

Feel comfortable knowing that you are paying the best price for all purchases on Game Room Shop.

Here Are 6 Great Reasons

1. LARGE COLLECTION!
Our collection of table games and other in-home game room furnishings is unparalleled in both size and quality. You could spend countless weekends driving around to various retail stores to compile a complete game room set. Or you can save time and money by browsing everything you’ll need in one convenient place. 

Game Room Shop is the best place on the Internet to find entire game room collections in one location for the lowest prices around. Our evolving catalog includes the top brands in a wide variety of sizes and colors. We even offer wall decor, bar setups, and other ancillary products to complete the ideal hang-out space in your home. No matter what brand or style you’re looking for, we have something that will provide years of family fun and fit your style perfectly!  

 
 
 
 
 

2. LOWEST-PRICE GUARANTEE

We constantly compare the prices of our game room collections with those of our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item within 90 days of purchasing from us, we'll refund 110% of the price difference back to you! Rules and conditions apply.

  

 

3. NO SALES TAX

You will not be charged sales tax for any order shipped outside the state of Maryland. This is due to a government mandate that says online retailers are only liable for paying sales tax on orders within their home state. We are based in Maryland. So If you ship to any of the lower 48 states or Washington D.C., we commit to passing these savings on to you for as long as the legislation lasts. (Any orders shipped to Maryland will be charged the standard 6% sales tax.)

 
 
  

4. FREE SHIPPING TO CONTIGUOUS UNITED STATES
We offer FREE shipping within the contiguous U.S. on nearly every item in our inventory (excluding select Playcraft tables, based on region). The price listed on our product page is the price you get. Our standard shipping and delivery time in the contiguous United States is approximately one week after we receive your order. Any exceptions will be called out on the product page. Some items may have an option to expedite shipping and delivery times for an additional charge.

  


 

5. FIVE-STAR CUSTOMER SERVICE
We don’t just sell game room furnishings and accessories, we live them. We grew up playing table games and know how much they mean for family bonding and development. Our highly trained team of gaming fanatics are here to answer any questions you may have about our collections or to discuss which options will work best in your home. Give us a call at (240) 244-6642, chat online, or send us an e-mail at support@gameroomshop.com. We look forward to helping build the perfect customized hang-out space for your family. 



6. YOUR SAFETY & SECURITY ARE PARAMOUNT
We know privacy and security are your primary concerns when shopping online. They’re ours as well. As such, we exclusively use SSL encryption during the checkout process to ensure your personal and financial information remain private. You can also place your order over the phone by calling (240) 244-6642. We accept PayPal and all major credit cards, including Visa, Mastercard, American Express and Discover.

Osaki Authorized Dealer - Game Room Shop

**WE WILL NOT BE BEAT ON PRICE - CONTACT US TODAY** 

The Osaki OS-4000T Massage Chair is the newest update to the best-selling OS-4000 and now includes Foot Rollers! The OS-4000T also features beautifully updated upholstery and includes Zero Gravity, a 30 inch Roller Stroke, Body Scan Technology, S-Track Massage Robot, full body air massage, seat vibration, and heat therapy for your back.

Features:

  • Design upgraded
  • New foot roller
  • Pcb motors
  • Six unique auto-programs
  • 6 massage styles
  • 5 levels of speed & intensity
  • Calf rest can be lifted and stretched
  • Auto timer 5-30 options
  • Hip air massage
  • Vibration seat massage

 

Osaki, massage chairs, OS-4000T
Osaki, massage chairs, OS-4000T
Osaki, massage chairs, OS-4000T


Computer Body Scan

Osaki, massage chairs, OS-4000T
Equipped with the latest technology, it allows for the rollers to map the back curvature with even more accuracy, which translates into a more precise massage hitting all the key areas. Regardless of your body type, this highly advanced chair will self-adjust making each massage experience feel customized.

Unique Foot Roller

Osaki, massage chairs, OS-4000T
Located on the bottom of the feet are 2 rows of spinning reflexology massagers which provide a soothing kneading style application. As the rollers spin it will stimulate acupuncture points and as the air bags inflate it will generate a much deeper massage along the bottoms of your feet.

Zero Gravity Massage

Osaki, massage chairs, OS-4000T
Inspired by NASA technology, the Zero gravity position is the perfect position to enjoy a massage, aligning your back relative to your thigh at an optimal level of comfort. When reclined into the zero gravity position, the complete weight of your back is virtually supported by the backrest which maximizes the intensity of the massage. This feature improves spinal decompression and decreases muscle tension of the spine. There are 2 stages of zero gravity, the 2nd being more reclined. When reclined fully, to where your legs are higher than your heart level, the therapeutic effects are incredibly effective and may be felt immediately.

Next Generation Air Massage Technology

Osaki OS-4000T has re-engineered and developed the next generation of air massage technology, streamlining the air massager to a lower count. Through innovative engineering, we have reduced the total number of air bags but have increased the volume and surface area of massage. By doing so the total number of working valves has drastically reduced from prior model. Which ultimately puts less stress on the chair, making it one of the most mechanically sound massage chairs in the market.Osaki, massage chairs, OS-4000T

Arm Air Massagers

Osaki, massage chairs, OS-4000T
Along with mechanical advancement, the material has also incorporated some upgrades, such as the arm massaging area. Using a durable spandex, the bottom portion of the arm massager has been lined with small rubber bumps to invigorate the senses as the air bags compress the tops and bottom of the forearm and hands.

Auto Recline and Leg Extension


This chair defines luxury. Fully automatic to make every movement effortless. The simple to use remote control allows you to operate the foot extension, leg rest, recline of backrest, and the zero gravity position.Osaki, massage chairs, OS-4000T

Wireless Controller

Osaki, massage chairs, OS-4000T
Located on the top right of the main remote you will find a compact wireless remote allowing you to control the main features of the chair without having to struggle to reach the main remote in the reclined position.

Calf & Foot Massage

Osaki, massage chairs, OS-4000T
There are multiple air bags along the sides and back of the legs and feet which inflate to apply a compression massage. Located along the bottom foot massager are spinning rollers that apply a concentrated pin-point kneading massage.

Lower Back Heat Therapy

Osaki, massage chairs, OS-4000T
Placed in the lower back region of the chair are 2 heating pads that enhance the massage experience.

Shoulder, Lumbar & Hip Squeeze

In the upper to mid portion of the chair, the air bags are programed to inflate at independent times, which causes the body to twist, creating an enjoyable deep stretch. Stretching is applied to the shoulders, lower back, hips, and thighs.Osaki, massage chairs, OS-4000T

Full Size Easy-to-Use Remote The OS-4000T remote presents one of the largest viewing screens to easily visualize what functions the chair has activated. There is also a flip down cover to access the manual functions of the chair. The remote allows you to select the massage type, intensity, speed and location. You can also independently select  the area of airbag massage. The manual mode massage includes kneading, tapping, shiatsu, rolling, combination and Swedish.Osaki, massage chairs, OS-4000T Air Intensity Adjustment - The air intensity of the air bags can be controlled up to 5 levels, from mild to strong.
 3 Levels of Intensity for the massage - The roller heads that apply the massage to the back, can be extended outwards causing the rollers to press more firmly along the back. This will result in a more vigorous massage.
 Massage Speed Control - The speed in which the massage heads move can be controlled up to 3 different speeds, ranging from slow to fast.

Auto Leg Scan

Osaki, massage chairs, OS-4000T
The calf and foot massager is capable of making adjustments according to each individual's leg length ensuring that the massage air bags are concentrating on the correct areas. At the start of the massage, the chair will fully extend out and then retract. Once the foot massager has reached the desired length, firmly press your totes down to indicate the chair to stop.

Seat Vibration

Osaki, massage chairs, OS-4000T
Located in the seat base is a vibration plate that provides a vibration massage to the back of the thighs.


SpecificationOsaki, massage chairs, OS-4000TOsaki, massage chairs, OS-4000T

Orders are processed the same day they are received. Standard orders typically ship within 1-7 business days. Made-to-order items and custom orders may take 2-4 weeks to ship, depending on the manufacturer. Lead and delivery times vary by manufacturer. Any delivery time frames listed are just estimates and not guaranteed.

Most large items and game room tables – including but not limited to billiards, shuffleboards, table tennis, foosball, bubble hockey, and poker tables – ship freight. You will need to be at the delivery address when the driver arrives to accept the package and inspect it for damage.

Pick a Delivery Method

By ordering from Game Room Shop and selecting any of the delivery methods below, you are acknowledging that the product is able to fit through your doorways. If the product arrives and is too large to maneuver inside, any fees associated with returning it are your responsibility

Free Curbside Delivery: $0 (for a limited time) 

We currently offer free curbside delivery on most freight orders. Like it sounds, the delivery driver will pull up to the curb outside. It is up to you to remove the item from the truck yourself. The driver is not required to help remove the item himself. He may choose to (or not) at his own discretion. We strongly recommend Liftgate Service and having a second pair of hands to help you. You may select this option at checkout.

Note: If you are unable to remove the item from the truck, storage fees and/or return shipping fees may be incurred at your expense. 

Curbside Liftgate Delivery: $89

You may order liftgate service at the time of purchase or after by clicking here. The driver will remove the item from the truck for you and place it on the curb. It is your responsibility to then move the item inside. We recommend having a dolly and a friend to help.

Front Door/Garage Delivery: $174

The driver will remove the item from the truck and place it by your front door or in your garage. It is your responsibility to then move the item inside. 

White Glove Delivery: $500+ 

With this service, the driver will remove the item from the truck and bring it inside to the specific room of your choice. If the delivery address is difficult to access, if there is more than one flight of stairs, or if another obstacle presents itself, additional charges may apply. 

Note: White Glove Delivery may/may not include set up. This depends on the item purchased. Please contact us for a quote.

Schedule Delivery Date

As soon as you place your order, we'll send you an order-confirmation e-mail. It is your responsibility to review that e-mail and make sure everything is correct. Especially check item, billing, shipping, delivery, and contact information. 

You will also receive a reminder to add liftgate service to your order. If you have already selected liftgate service or if the item you purchased is not shipping via freight, you may ignore that prompt. If you would like to add liftgate service at that time – we highly recommend that you do – please let us know immediately. 

Once your order leaves the warehouse, you will receive an e-mail with all relevant tracking information. 

The freight carrier will then contact you via the phone number you provided at the time of your purchase to schedule a desired delivery date and time window. 

Additional charges may apply if the delivery location is determined to be inaccessible or difficult to access for the large freight truck. We recommend you discuss any foreseen obstacles with the freight company ahead of delivery. 

Should an issue arise, we will do our best to help you resolve it. But please note that any delays or mishaps during the shipping progress are outside the purview of Game Room Shop

Inspect Before Accept 

Do not sign for delivery until you have given a thorough visual inspection of the package. If the box has holes or tears, take a photo and note it on the bill when you sign. 

The driver MUST note any damage on the "bill of lading" before you sign for it. Otherwise, there is no proof that the damage occurred during shipping and the freight company is released from all responsibility. 

If you notice damage to the item after you open the box, contact us at 240-244-6642.

 

Delivery

It is vital that someone is present to inspect the order for damage or missing parts BEFORE CONFIRMING DELIVERY WITH THE DRIVER. Confirm packageis in good condition upon arrival and that the number of boxes on the delivery bill match the number of boxes you received. If you notice any damages or suspect the item within the delivery box may be damaged, note this on the delivery receipt. Otherwise, insurance cannot be filed and refunds/replacements cannot be made.

If you sign the delivery receipt and later notice damage to the package or item itself, you will no longer have any recourse for replacement or refunds. In the unlikely event for damage during delivery, please follow the following steps to to protect yourself:

If your order arrives damaged or incomplete, follow these exact instructions:

1) REFUSE DELIVERY.
2) Note any damage (rips, holes, crushed cardboard) to the package on the delivery bill.
3) Note any missing items.
4) Take photographs of all sides of the box as proof of damage.
5) Send the photos to support@gameroomshop.com so we can process an insurance claim/replacement.

If delivery is refused for any reason other than damage, you will be liable for all true freight costs (to and from the delivery address) and a 25% restocking fee.

If the box/package looks OK but you feel the item within may be damaged, follow these exact instructions:

1) Note "possible concealed damage" on the delivery bill.
2) ACCEPT DELIVERY.
3) Inspect your item upon unpackaging.
4) If it is indeed damaged, take pictures of the box (all sides) and the item itself. (Insurance/manufacturers require photographs of both the box and the product.)
Do not dispose of the damaged item until the manufacturer or Game Room Shop provides further instructions.
5) DO NOT THROW THE BOX AWAY. (The original box and packaging must be returned in order to process a refund or a replacement order. No exceptions will be made.)
6) Report damage to support@gameroomushop.com within five calendar days of delivery. 

Returns

Your satisfaction is our top priority. We sell only the finest-quality products from reputable manufacturers, so we rarely have problems. But if your item is damaged or defective in some way, we'll make sure you're taken care of.

Most of our products are backed by a manufacturer's warranty. If your item has a defect, please contact the manufacturer as instructed in the paperwork that came with the product. If you need help contacting the manufacturer, feel free to contact us.

If your product was damaged during shipping, contact us and we'll help you get the replacement parts you need or arrange for total replacement of the product at no cost to you. Depending on the manufacturer of your game room item purchased, returns may not be available.

We want you to be completely satisfied with your order. As such, we are happy to cancel or adjust any order before it ships or enters production at no cost to you. Please read our policy for all cancellation and return scenarios.

We recommend that you familiarize yourself with our STORE POLICIES before delivery of your order.

If you have any questions about shipping, delivery, or anything related to your order, please don’t hesitate to contact us!

We constantly compare the prices of our game room collections with those of our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item within 90 days of purchasing from us, we'll refund 110% of the price difference back to you! Rules and conditions apply. 

To receive a price-match refund, please send us the following details:

  • Your full name

  • Your order number

  • Your e-mail address

  • Your phone number

  • The make and model of the product you purchased

  • A screenshot/photo of the competitor's price (including shipping, processing, taxes, and any other applicable fees)

  • Web site address (URL) of the competitor's product offering 

LOWEST PRICE GUARANTEE TERMS & CONDITIONS

You have up to 90 days after purchase to submit a price-match request.

We only price match identical models from authorized U.S. e-commerce dealers who follow dealer minimum advertised pricing (MAP) policies. After receiving your price-match request, we may verify product availability and the price of the competitor before issuing you a match or refund.

Specifically, the competitor’s product must have the same U.S. manufacturer's warranty and model number and contain the same components as the product on Game Room Shop. The competitor's product must be both brand new and in stock. The product must be from a manufacture who has a MAP policy in place.

We will not match pricing from brick-and-mortar stores, auction or liquidation sites (such as eBay/Overstock/Wayfair), private sellers, or member-only websites (including but not limited to: Costco, Sam’s Club, BJs, etc).

We will not match temporary pricing errors, clearance, closeout sales, promotions, or coupons.

Our lowest-price guarantee applies to the total cost to purchase and deliver the item, including shipping, processing, handling, taxes, and other applicable fees.

Our lowest-price guarantee does not apply to items sold for less than $250.

We reserve the right to reject your price-match request if it means we would incur a loss on the sale. We will not price match below our wholesale cost for the product.

Excluded Brands: BlueWave, Imperial, RAM Game Room

Feel comfortable knowing that you are paying the best price for all purchases on Game Room Shop.

Here Are 6 Great Reasons

1. LARGE COLLECTION!
Our collection of table games and other in-home game room furnishings is unparalleled in both size and quality. You could spend countless weekends driving around to various retail stores to compile a complete game room set. Or you can save time and money by browsing everything you’ll need in one convenient place. 

Game Room Shop is the best place on the Internet to find entire game room collections in one location for the lowest prices around. Our evolving catalog includes the top brands in a wide variety of sizes and colors. We even offer wall decor, bar setups, and other ancillary products to complete the ideal hang-out space in your home. No matter what brand or style you’re looking for, we have something that will provide years of family fun and fit your style perfectly!  

 
 
 
 
 

2. LOWEST-PRICE GUARANTEE

We constantly compare the prices of our game room collections with those of our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item within 90 days of purchasing from us, we'll refund 110% of the price difference back to you! Rules and conditions apply.

  

 

3. NO SALES TAX

You will not be charged sales tax for any order shipped outside the state of Maryland. This is due to a government mandate that says online retailers are only liable for paying sales tax on orders within their home state. We are based in Maryland. So If you ship to any of the lower 48 states or Washington D.C., we commit to passing these savings on to you for as long as the legislation lasts. (Any orders shipped to Maryland will be charged the standard 6% sales tax.)

 
 
  

4. FREE SHIPPING TO CONTIGUOUS UNITED STATES
We offer FREE shipping within the contiguous U.S. on nearly every item in our inventory (excluding select Playcraft tables, based on region). The price listed on our product page is the price you get. Our standard shipping and delivery time in the contiguous United States is approximately one week after we receive your order. Any exceptions will be called out on the product page. Some items may have an option to expedite shipping and delivery times for an additional charge.

  


 

5. FIVE-STAR CUSTOMER SERVICE
We don’t just sell game room furnishings and accessories, we live them. We grew up playing table games and know how much they mean for family bonding and development. Our highly trained team of gaming fanatics are here to answer any questions you may have about our collections or to discuss which options will work best in your home. Give us a call at (240) 244-6642, chat online, or send us an e-mail at support@gameroomshop.com. We look forward to helping build the perfect customized hang-out space for your family. 



6. YOUR SAFETY & SECURITY ARE PARAMOUNT
We know privacy and security are your primary concerns when shopping online. They’re ours as well. As such, we exclusively use SSL encryption during the checkout process to ensure your personal and financial information remain private. You can also place your order over the phone by calling (240) 244-6642. We accept PayPal and all major credit cards, including Visa, Mastercard, American Express and Discover.

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